User mailbox is not created Please assist to finalize the mailbox creation
The new user's mailbox in the cloud is not created after waiting for 3 days.
Before we go on, would you mind clarfying a bit more about the issue you encounterd?
Are you trying to create a new mailbox in Exchange Online? If this is the case, it can be done by creating a new user in either the Microsoft 365 admin center or using the New-Mailbox command, then assign the user account a license for Exchange Online so that a mailbox is automatically created for the user. For more details, you may refer to Create user mailboxes in Exchange Online.
If you are in a hybrid environment and would like to create a new Office 365 Mailbox, the recommended way is to first add a new user in the on-premise Exchange Admin Center, sync the directory using AD Connect, and then assign a license to the user. For more details, hopefully you can find the article below helpful:
Creating an Office 365 Mailbox in a Hybrid Configuration
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
11 people are following this question.