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AsmaSultana-1418 avatar image
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AsmaSultana-1418 asked emilyhua-msft commented

I only want 1 visio file to open

I only want one Vision file to open but it opens another window as well.

office-visio-itpro
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emilyhua-msft avatar image
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emilyhua-msft answered AsmaSultanaMohammadAyub-1762 commented

@AsmaSultana-1418

Could you please share us with more about the "another window"?
Is it a same file windows? Or startup interface of Visio?
It's recommended to take a screenshot to show the detailes. If there is any privacy information, please remember to cover it.

How did you open the Visio drawings?
Please try to right-click one Visio file, click Open to check this issue.
Please also open them from Visio app, check whether this issue would be reproduced again.

Besides, I suggest you temporarily disable some add-ins via clicking: Files > Options > Trust Center > Trust Center Settings > Add-ins, ticke the box of "Disable All Applications Add-ins".

Any updates, you could post here.


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· 4
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135803-visio-test-2.jpg135805-test-visio.jpg135794-test-visio.jpg




Kindly have a look at the attached. Everytime i try to open the "Silal org Structure with 2022 requirements V4.1" the other version also open up as a new window and don't want that.

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visio-test-2.jpg (34.1 KiB)
test-visio.jpg (29.6 KiB)
test-visio.jpg (29.6 KiB)

@AsmaSultana-1418
Sorry for the delay.

According to the image you shared, V3 and V4.1 seems to be two windows belonging to the same file.

Which windows of V3 and V4.1 do you want?
After you opened the file, please click Cascade button, you would find 2 windows.
138739-capture11.jpg
If you want V4.1, please close windows of V3, then press Shift + F7 ,save the file.

And then please check whether you would open the second window the next time.


0 Votes 0 ·
capture11.jpg (57.9 KiB)

Hi, this did not work either.

What it did was opened both the version in 1 window. Our requirement is that we don't want the previous version to appear at all.

Just the latest saved version to be opened in 1 windows.

0 Votes 0 ·

Dear All i have resolved the issue. Thank you.

There are 2 instances of Visio available within the Application. Visio Drawing and Visio 2003-2010 Drawing.

To make sure that the File i want opens as is, what i did was:-

-Save the File - Save As - Visio 2003-2010 Drawing
-File opens as one window
-Save the File again - Save as - Visio Drawing

This has resolved my issue and the latest version of the file opens in 1 window just how i wanted.

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PaulHerber-6778 avatar image
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PaulHerber-6778 answered AsmaSultanaMohammadAyub-1762 commented

I think that what you have here is two window views of the same document, but showing different pages.
Close the window you don't want and save the document.

· 1
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Dear All i have resolved the issue. Thank you.

There are 2 instances of Visio available within the Application. Visio Drawing and Visio 2003-2010 Drawing.

To make sure that the File i want opens as is, what i did was:-

-Save the File - Save As - Visio 2003-2010 Drawing
-File opens as one window
-Save the File again - Save as - Visio Drawing

This has resolved my issue and the latest version of the file opens in 1 window just how i wanted.

0 Votes 0 ·
AsmaSultanaMohammadAyub-1762 avatar image
1 Vote"
AsmaSultanaMohammadAyub-1762 answered emilyhua-msft commented

Dear All i have resolved the issue. Thank you.

There are 2 instances of Visio available within the Application. Visio Drawing and Visio 2003-2010 Drawing.

To make sure that the File i want opens as is, what i did was:-

-Save the File - Save As - Visio 2003-2010 Drawing
-File opens as one window
-Save the File again - Save as - Visio Drawing

This has resolved my issue and the latest version of the file opens in 1 window just how i wanted.

· 1
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@AsmaSultana-1418
Thanks for your sharing.
I am gald to hear that your issue went away.
Could you please accept your answer as an answer? This action could help other users on Q&A forum who encounter the same issue.
Thanks for your understanding.

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