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MohamedAbdalla-0416 avatar image
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MohamedAbdalla-0416 asked LimitlessTechnology-2700 answered

i can't add file share to windows server 2012 r2

I created the storage account, and created the shared file, added it to my mac machine successfully, but when I tried to add it to my windows server 2012 r2 , it's given me the attached picture, any ideas
135502-snip20210927-1.png135410-snip20210927-1.png


windows-serverazure-storage-accountsazure-files
snip20210927-1.png (834.7 KiB)
snip20210927-1.png (834.7 KiB)
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Sumarigo-MSFT avatar image
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Sumarigo-MSFT answered Sumarigo-MSFT edited

@MohamedAbdalla-0416 Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

Just for conformation: I assume you have followed the below mentioned (Prerequisites) steps: Ensure port 445 is open: The SMB protocol requires TCP port 445 to be open; connections will fail if port 445 is blocked. You can check if your firewall is blocking port 445 with the Test-NetConnection cmdlet. To learn about ways to work around a blocked 445 port, see the Cause 1: Port 445 is blocked section of our Windows troubleshooting guide.

  • Open File Explorer. This can be done by opening from the Start Menu, or by pressing Win+E shortcut.

  • Navigate to This PC on the left-hand side of the window. This will change the menus available in the ribbon. Under the Computer menu, select Map network drive.

  • Select the drive letter and enter the UNC path, the UNC path format is \\<storageAccountName>.file.core.windows.net\<fileShareName>. For example: \\anexampleaccountname.file.core.windows.net\example-share-name.


    Note: - Use the storage account name prepended with AZURE\ as the username and a storage account key as the password.

For more information, please refer here

Troubleshoot Azure Files problems in Windows (SMB)

If the issue still persist, I would like to work closer on this issue

Please let us know if you have any further queries. I’m happy to assist you further.


Please do not forget to >>135499-image.png and “up-vote135429-image.pngwherever the information provided helps you, this can be beneficial to other community members.





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MohamedAbdalla-0416 avatar image
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MohamedAbdalla-0416 answered

dear Suamrigo,
I tried to enable the port on firewall , i added it manually, and still not working, any recommendations, also please check the attached file which proves that smb 3 is working
135804-capture.png



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LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered

Hello @MohamedAbdalla-0416,

Thank you for your question and for getting in touch. My name is Samuel and I would be more than happy to help you with your query.

There is a topic with a problem similar to yours, I recommend that you consult it through the link below, which I believe can help you better understand this scenario and how to fix it:

https://social.technet.microsoft.com/Forums/en-US/bca317cd-87aa-4fd7-b12a-6715e6dddfe5/cant-access-unc-share-on-windows-server-2012-r2?forum=winserver8gen



If the answer is helpful, please vote positively and accept as an answer.

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