How to forward email to an external email address

Federico Coppola 1,181 Reputation points
2021-09-28T05:48:28.303+00:00

Hi all,
There is a Microsoft Exchange 2013/2016 on-premise server in a company, that manage companydomain.com
I need forward all email that incoming in a specific mailbox to an external email address, for example all emails incoming in
sales@mathieu.company .com and I have to forward to user@externalcompany.com

Exchange server doesn't handle externalcompany.com domain, only company.com

What can I do?

Best regards
Federico

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Jade Liang-MSFT 9,956 Reputation points Microsoft Employee
    2021-09-29T02:23:24.093+00:00

    Hi @Federico Coppola ,

    Exchange server doesn't handle externalcompany.com domain, only company.com

    Could the internal mailbox send messages normally to external email address? Please first ensure that you have created a send connector to send the messages to Internet in your organization.

    all emails incoming in sales@mathieu.company .com and I have to forward to user@externalcompany.com

    In order to meet it, we could create a Mail Contact with the address of user@externalcompany.com, and set the forwarding in sales@mathieu.company .com's mailbox. Here are the detailed steps:

    • Create the Mail contact(in EAC>Recipient>Contact>New>Mail Contact>create the contact with the external address):

    136077-image.png

    • Set the autoforward for user mailbox(Recipient>Mailbox>edit the sales@mathieu.company .com's mailbox>mailbox features>Mail Flow>View details>Enable forwarding>choose contact>check/uncheck the option below to control if the messages are also sent to the original mailbox.):

    136078-image.png

    Hope that would be helpful to you.

    If the response is helpful, please click "Accept Answer" and upvote it.
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  1. Federico Coppola 1,181 Reputation points
    2021-10-09T11:09:08.263+00:00

    Very helpful!
    Thanks
    Regards

    Federico

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