Hi All
I am exploring how Service Design & ITIL & Governance concepts can be applied to Azure Cloud for the following scenario? Is the any best practices, guidelines anywhere? Can you please share your experience to design a service on the cloud which you used in your enterprise?
Design a service for a Data Platform based on given SLA, RTO/RPO supporting company ITIL best practices for request, configuration, issue, financial management, asset management, governance, etc...
Scenario:
Cloud Native: The Data Platform can use Azure native components only (In this case, how Azure is supporting best practices and can be integrated with on-prem IT governance, etc..)
PAAS: The Data Platform can be created by installing specific components/containers on VM's using IAAS approach to create a custom PAAS offering.
Regards
CK