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CherryP avatar image
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CherryP asked JulieWang-MSFT commented

SharePoint 2019 - documents from hyperlinks opens in read only mode from IE

Hi,

We recently upgraded to SharePoint server 2019. We have many pages on our sites have direct links to the documents. When users click on the links from a page or from a links list using Internet explorer, they get below popup. The documents open in read only mode, no yellow bar on top to edit and save back to SharePoint or asking to save to local drives. We are able to open, edit and save documents from the library with no issues. From Edge/Chrome, documents downloads instead of opening.
This issue has started after upgrading to 2019 from 2013.

In central administration, web application browser File Handling, set to Permissive. I have also added the below registry key to the client machine as suggested message-bar-is-missing-when-open-office-documents-via-link-from-library Still no luck.


Key: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Common\Internet

Name: OptimisticBHO

Type: DWORD

Value: 1

Please help what changes we can make on IE/Office/Computer to make the documents links opens in edit mode directly from IE and Edge.

Thanks in advance.

135955-read-only-popup.png


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1 Answer

JulieWang-MSFT avatar image
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JulieWang-MSFT answered JulieWang-MSFT commented

@CherryP,

The short answer is NO for your issue, this is the default behavior in IE/Edge/Chrome with the file link in SharePoint.

In addition, link in SharePoint do not support such Office URI Schemes:

 ms-powerpoint:ofe|u|https://www.fourthcoffee.com/AllHandsDeck.ppt

From your description, only link files occur view only without editing bar issue, files in document library have no issue, we suggest you create a new file link in the 2019 farm to check if the issue still exists.


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Thanks for the response.

We didn't have this issue in 2013. In 2013, We were able to open documents from hyperlinks, edit directly and save back to SharePoint (from IE)

We recently migrated our sites to 2019. On 2019 environment, we have this issue.

Yes I have created new file links on a page in 2019 sites, same issue. When accessing from IE, getting the above popup, documents open in read only mode, can't edit and save back to SharePoint. We have documents linked in Links list as well, having same issue when trying to edit documents.

From Edge/Chrome, documents downloads instead of opening.

Please advise.

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@CherryP,

Per my test, IE 11 will pop up the save and open box when I click the file links in SharePoint 2013 as well.

Do you use the same IE version in different sharepoint farm?

For Edge/Chrome, this is how these browser works, as a workaround, you could configure office online server in SharePoint server, which makes you open files in browser directly, and you can open and edit it directly in browser instead of app.


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CherryP avatar image CherryP JulieWang-MSFT ·

2013 - Yes, IE will pop up a message asking to open or save the file links in 2013. If we click Open, it will open directly, gives the option to edit then save back. From Edge also we can open, edit files and save back to SharePoint in 2013.

2019 - In 2019 sites as I mention, files open in read only mode from IE, can't edit and save back to SharePoint. From Edge, as soon as we click on file links, files will be downloading.

Yes, we do use the same IE version for both 2013 and 2019 sites. We still have few sites to migrate to 2019.

We are planning to use Office client instead of editing files directly in browser.

Please advise.

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