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Why i still didn't get Update may 2004 on my LAPTOP

Abderrahmane Benhalima 1 Reputation point
2020-08-02T21:42:07.14+00:00

Why i still didn't get Update may 2004 on my LAPTOP
this is my PC's infos
15051-untitled-1.jpg

Please help my (BTW my laptop is Acer Not surface , i heard that it's blocked in the surface brand )

14939-capture.jpg

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Dave Patrick 426.2K Reputation points MVP
    2020-08-02T21:59:45.89+00:00

    It may be the hardware manufacturer currently does not have updated firmware, chipset and or driver support for the hardware. Another option for you is to manual download and install the update.
    https://www.microsoft.com/en-us/software-download/windows10

    --please don't forget to Accept as answer if the reply is helpful--

  2. Dave Patrick 426.2K Reputation points MVP
    2020-08-03T00:09:13.45+00:00

    is it safe !!

    I'd suggest asking the pc manufacturer or possibly in their forums to confirm.
    https://community.acer.com/en/categories/notebooks

    --please don't forget to Accept as answer if the reply is helpful--

  3. Dave Patrick 426.2K Reputation points MVP
    2020-08-03T02:27:44.163+00:00

    You're welcome.

    --please don't forget to Accept as answer if the reply is helpful--

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  4. Alex Demel 1 Reputation point
    2020-08-03T07:58:38.643+00:00

    If you don't like to wait, go to
    https://www.microsoft.com/en-us/software-download/windows10
    and download the media creation tool.
    There you can also upgrade your system by selecting "Upgrade this PC"

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  5. Jenny Feng 14,081 Reputation points
    2020-08-03T08:04:26.77+00:00

    Hi,

    We have known the update is blocked in place because of various compatibility issues with numerous systems and hardware configurations.
     
    If you’ve received the banner, here is what you can do for Windows Update to show the feature update available notification:
     
    1.Update your hardware drivers
    2.Disable Core Isolation by going to Settings > Windows Security > Open Windows Security > Devie Security > Core isolation details.
    3.Keep checking Windows 10 2004 release information page for mitigations and resolutions for Known issues.

    Also, the update assistant can help you update to the latest version:
    https://www.microsoft.com/en-us/software-download/windows10

    Best Regards,