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KlaudiaSteciuk-2457 avatar image
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KlaudiaSteciuk-2457 asked AndreasBaumgarten edited

Problem with certificate download

Hello,
I can't download my MOS certificate since 11.09.2021. When I try, pops up statement: "We're having trouble generating your Certificate. Please try again. If you continue to experience problems please contact Customer Support".

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1 Answer

AndreasBaumgarten avatar image
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AndreasBaumgarten answered

Hi @KlaudiaSteciuk-2457 ,

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:
Microsoft Transcript - Missing Exams or Certificates: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams
Microsoft Certification Profile/MCID Assistance: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_mcid


(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.