We're not sure we understood your query, so the results might not be what you were looking for.

Danielx64 1

Hello,

I'm just wondering if I can get some help here. I have a employee directory setup and out of the blue we are getting the message "We're not sure we understood your query, so the results might not be what you were looking for."

In the webpart on the webpage, we have the following set for the "change query" option

{searchboxquery} contentclass=spspeople -accountname:spo* -PreferredName:"Foreign Principal" -Department:”Board*” -Department:”exstaff” -“SPS-HideFromAddressLists”:1 -accountname:account* -SPS-UserType:0 -accountname:it* -accountname:administrator* -accountname:*onmicrosoft.com -Department:”administrator” -accountname:support* -accountname:veeam*  -Department:Sadmin

Can someone please tell me where I may be going wrong?

Cheers

Allen Xu_MSFT 13,776 Reputation points

2021-09-29T07:14:42.517+00:00

@Danielx64 ,

Where did you get the error message? Search in the search center or anywhere else? What is the keyword you typied in the search box when performing the search?
Danielx64 1 Reputation point

2021-09-29T22:11:39.993+00:00

Hello @Allen Xu_MSFT , I get that error on the https://<snip>.sharepoint.com/search/Pages/Employee-Directory.aspx page when there is no search term entered.

I've included a screen shot (with names etc removed)