Microsoft/Xbox Account Setup

George Christopoulos 1 Reputation point
2021-09-29T03:06:06.16+00:00

I'm trying to complete account setup for my new Xbox. I've created a new Microsoft account and entered the product key - all ok. But this is as far as I can go and cannot access apps.
The error message I keep getting reads as follow:

Sorry, we can't set up your account right now

Hang on to your product key, and try again later.

If this happens again, contact support.

Correlation ID: 431c5241-4a31-43b2-bb97-5cda77fb3f0

I've tried re-entering my details several times but without any success. I'd be grateful for your help/guidance to resolve the problem

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. Limitless Technology 39,391 Reputation points
    2021-09-29T11:31:55.693+00:00

    Hi there,

    This means that there's a problem with your Microsoft account. You can follow the below kink
    https://support.xbox.com/en-IN/help/account-profile/signin-security/something-wrong-microsoft-account
    You can also contact the X box support to get this sorted
    https://support.xbox.com/en-US/

    If the reply is helpful, please Upvote and Accept it as an answer

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