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GeorgeChristopoulos-1314 avatar image
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GeorgeChristopoulos-1314 asked LimitlessTechnology-2700 answered

Microsoft/Xbox Account Setup

I'm trying to complete account setup for my new Xbox. I've created a new Microsoft account and entered the product key - all ok. But this is as far as I can go and cannot access apps.
The error message I keep getting reads as follow:


Sorry, we can't set up your account right now


Hang on to your product key, and try again later.

If this happens again, contact support.

Correlation ID: 431c5241-4a31-43b2-bb97-5cda77fb3f0

I've tried re-entering my details several times but without any success. I'd be grateful for your help/guidance to resolve the problem

windows-10-setup
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1 Answer

LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered

Hi there,

This means that there's a problem with your Microsoft account. You can follow the below kink
https://support.xbox.com/en-IN/help/account-profile/signin-security/something-wrong-microsoft-account
You can also contact the X box support to get this sorted
https://support.xbox.com/en-US/



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