question

TomaszKowalczyk-5426 avatar image
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TomaszKowalczyk-5426 asked LuDaiMSFT-0289 commented

Multi-app Kiosk mode via Intune

Hey there

I'm struggling with Kiosk MultiApp configuration via Intune.

I have two test tenants:

  • First (Tenant1) with E5 developer license users. For this one I can configure multiapp kiosk without issues.

  • Second (Tenant2) with Just AAD P2 & EMS E5 licenses. For this one I'm having issues.

I have configured Configuration Profile for Kiosk to run under AzureAD user. The difference I noticed between my two tenant is that for Tenant2 when I'm picking the user form the list I can see 'Not configured' until I Save the Configuration profiles. After I save it and go back to edit mode the correct account name is presented.

136321-beforeafter.png

Even the Configuration Profile is set and assigned. I can see it's properly synced to my test Win 10 VM

136256-syncstatus.png

However the kiosk mode is not enabled still. I was thinking if it a matter of license but I didn't find any information that such a user would need any specific license for Kiosk mode to work.

I was adding the Device Restriction Profile as per https://docs.microsoft.com/en-us/mem/intune/configuration/kiosk-settings-windows#before-you-begin (even if shouldn't be relevant as I'm not using Legacy Edge browser in my configuration) but it still didn't do the trick.

I was trying to remove and add again the PC to the Intune. No luck after that.

Do you see anything I'm missing in this scenario. I'm confused as both of my tenant are quite 'clean & fresh). The only difference is that the one for which it's working is that it's Developer program tenant with E5 developer licenses (and this 'Not configured' for Logon Name is also quite strange too).


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1 Answer

LuDaiMSFT-0289 avatar image
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LuDaiMSFT-0289 answered LuDaiMSFT-0289 commented

@TomaszKowalczyk-5426 Thanks for posting in our Q&A.

To clarify this issue, we appreciate your help to collect some information:
1.Please show the screen shots of the specific licenses under E5 developer license, AAD P2 & EMS E5 licenses about the two tanents. For example:
136477-image.png

2.Please check if the kiosk profile's deployment status shows succeeded in Device status.

If there is anything update, feel free to let us know.


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@TomaszKowalczyk-5426 I am currently standing by for further update from you and would like to know how things are going. If you have any questions or concerns on the recent information I've provided you, please don't hesitate to let me know.

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