Excel for Mac has crashed and won't start up. How can I reinstall?

George Katele 1 Reputation point
2021-09-29T11:39:03.44+00:00

Trying to open Excel for Mac it repeatedly crashes. Word, Powerpoint, etc are all fine.

Version 16.53 of Excel.

Where can I re-install from?

Excel Management
Excel Management
Excel: A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 22,011 Reputation points Microsoft Vendor
    2021-09-30T07:30:58.313+00:00

    Hi @George Katele ,
    Do you want to re-install Office for Mac?
    You can uninstall Office for Mac completely first:
    https://support.microsoft.com/en-us/office/troubleshoot-office-for-mac-issues-by-completely-uninstalling-before-you-reinstall-ec3aa66e-6a76-451f-9d35-cba2e14e94c0
    Refer to this support article about how to re-install Office for Mac:
    https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-microsoft-365-or-office-2019-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658#InstallSteps=Install_on_a_Mac

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


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  2. George Katele 1 Reputation point
    2021-09-30T11:06:57.187+00:00

    Thank you for your reply.

    Using the 2nd link, when I click on https://www.office.com/, it redirects to my email provider (GoDaddy.com). When I log in to GoDaddy, the only option is to read email.

    I purchased a subscription to Office on my own through amazon.

    It's a Microsoft Office 365 family subscription.