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Sudhir-0449 avatar image
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Sudhir-0449 asked Deberg-5126 answered

Getting error code-800F0922 while installing windows update of September month

Hi,

Unable to install windows update of Sept month. Getting error code-800F0922.

I'm trying to install monthly CU of Sept on my Windows Server 2012 R2 for x64-based Systems but whenever I tried to restart my server after installing then updates gets failed to install and get a error.

Please help me so that I can install my updates successfully.

For REF attached the screenshot of the error.
136266-wu.jpg


Thanks,

windows-server
wu.jpg (80.7 KiB)
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Hello,

Please someone update this as the issue is not resolved yet.

Thanks,

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AllenLiu-MSFT avatar image
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AllenLiu-MSFT answered Sudhir-0449 edited

Hi, @Sudhir-0449
Thank you for posting in Microsoft Q&A forum.

The error code: 800F0922, this is might caused by a Secure Boot conflict.

To correct this: AS ADMINISTRATOR
1.Reboot the machine into the BIOS, (usually by pressing F2 repeatedly on restart.)
2.Once in the BIOS, locate the BOOT options and DISABLE SECURE BOOT.
3.Save and exit the configuration changes and boot into the OS normally.
4.Run the update. It should be successful.
5.Reboot the system back into the BIOS screen.
6.In the BOOT options, re-enable SAFE BOOT, save configurations changes and restart machine booting into the OS as normal.


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Hello @AllenLiu-MSFT,

I'm installing an updates on Virtual servers. So, I don't see any BIOS setup for virtual server.

Thanks.

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LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered Sudhir-0449 commented

Hello @Sudhir-0449,

Thank you for your question.

If you have installed it via Windows Update, you can try to download the file directly from the server, in which case you can download it through the link below:

http://download.windowsupdate.com/c/msdownload/update/software/secu/2021/09/windows8.1-kb5005613-x64_52d05012aa71c9d14f218559dba1baa82e4515c9.msu

I also recommend following the instruction on the link below to check for possible corrupted files on the system and thus repair them:

https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3- 966e85d4094e

If both solutions do not help to resolve, I recommend that you wait up to 7 days for engineering time to verify the error and thus attach a correction to the update.



If the answer is helpful, please vote positively and accept as an answer.

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Hello @LimitlessTechnology-2700

I tried installing the updates manually by downloading from the above mentioned link but still getting the same error.


The second link provided above is not working, it's showing page not found error.


Can you please provide some more solutions so that I can install my updates successfully?

Thanks.

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MrG-9398 avatar image
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MrG-9398 answered

I had the same problem with 5005613 on a Win8.1 device, but after I hid a different update that was failing(4535680) this update succeeded.

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Deberg-5126 avatar image
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Deberg-5126 answered Sudhir-0449 commented

@Sudhir-0449 @MrG-9398

I had the same issue with 5 windows Servers 2012 R2 and I could solve it yesterday. The issue that I have identified as the System Reserved Partition (350MB) was without any free space.

So, I took a snapshot from the VM, and after I have added a letter in the System ReservedPartition and I deleted the file Recovery\WindowsRE\Winre.wim.

After this step, I was able to install all missing patches without Windows perform the patches rollback.

137388-image.png 137511-image.png



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Hi @Deberg-5126 , Thanks for the Response!!

Can you please tell me the exact location where I could find this as I cannot Winre.wim file on my server. --> Recovery\WindowsRE\Winre.wim.

Can you please elaborate your steps what you did to resolve the issue that you were facing?

And for System Reserved Partition I have almost 22% free memory is that ok or Should I free more?

Please help me with the above questions!!

Thanks,

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Deberg-5126 avatar image
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Deberg-5126 answered

Hello @Sudhir-0449

I have done in this order:

1 - Go to System Reserved Partition and add a letter to be possible to open it by explorer:

142993-image.png



2 - Go to explorer, change the folder view to show the hidden files and the System files

3 - Go to the drive that you have assigned to the System Reserved Partition

4 - Go to folder [letter that you added]:\Recovery\WindowsRE\ and delete the file Winre.wim.

5 - Close all folders and remove the letter that you have assigned to the System Reserved

6 - Run the Windows update again and install the recentes patches (The October rollup for example)

The system that I have resolved was Windows 2012 R2 (around 5 servers.)


image.png (30.5 KiB)
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