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Vijay-9191 avatar image
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Vijay-9191 asked saldana-msft edited

User profile - Folder Encrypted in Windows 10

Windows 10 (1809) - User profile folder has encrypted automatically by machine itself and why this is happening .In this case how can we find the root cause /log .However, the event viewer not showing related to encryption error . For eg User Outlook profile run under in \Users\<username>\AppData\Roaming\Microsoft\Outlook\ and sometime the outlook folder got encrypted by machine itself and when we try to decrypt manually nothing worked and error says the machine is disabled for file encryption and we we try to enable to EFS service ,cmd,registry but not succeed .Kindly refer attached screenshot14990-local data-encrypted.png


15052-efs-to-ud.png


14974-efs-to-ud1.png


15053-path-restricted.png


15072-efs-servie.png


office-outlook-itprowindows-10-setupwindows-10-hardware-performanceazure-disk-encryption
efs-to-ud.png (124.4 KiB)
efs-to-ud1.png (72.6 KiB)
path-restricted.png (164.3 KiB)
efs-servie.png (258.8 KiB)
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KapilArya avatar image
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KapilArya answered KapilArya commented

Hello,

Open Registry Editor and go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\EFS.

Create or edit EfsConfiguration registry DWORD and set it to 1.

Close Registry Editor and reboot.

See if this helps!

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In case if the system is part of domain, consult with your domain admin in case if they've applied any related settings.

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VickyWang-MFST avatar image
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VickyWang-MFST answered

Hi,
 
Just checking in to see if the information provided was helpful. Please let us know if you would like further assistance.
 
Best Regards,
Vicky

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VickyWang-MFST avatar image
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VickyWang-MFST answered

Hi,
 
Just want to confirm the current situations.
 
Please feel free to let us know if you need further assistance.
 
Best Regards,
Vicky 

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