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Rajivkar-8187 avatar image
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Rajivkar-8187 asked KapilArya answered

Windows not booting up after manufacterer logo

Hello.. ever since i installed windows 11, i have been facing a lot of problems. My computer crashes after random intervals and it shows windows insider program ran into a problem. But ever since yesterday, my laptop is unable to boot up. It shows the acer logo followed by a flicker of the screen and everything goes black.. The same happens when i try to go into safe mode. Every fix i tried didnot help me at all. Please help me

windows-11
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LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered

Hello Rajivkar,

Thank you for your question.

If you are an advanced user I recommend Reset PC because it might be some kind of corrupted dll. If you have no idea how to do this, I recommend that you post your question on the Windows 11 forum and then they will give you the correct orientation, including images to help you.

Access the forum on the link below and select from the menu the option "Ask a question" and then describe the entire problem:

https://answers.microsoft.com/en-us/insider/forum?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=false&page=1



If the answer is helpful, please vote positively and accept as an answer.

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KapilArya avatar image
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KapilArya answered

Try enabling/disabling UEFI and Secure boot and see if it makes any differences.

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