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CathyDai-1246 avatar image
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CathyDai-1246 asked AnnaXiu-MSFT answered

Visual Studio 2019 Installer cannot be opened

The installer for Visual Studio 2019 does not work on my computer

The vslog.zip file is here: https://onedrive.live.com/?id=87DCAB64B1ED223%21105&cid=087DCAB64B1ED223

vs-setup
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1 Answer

AnnaXiu-MSFT avatar image
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AnnaXiu-MSFT answered

Dear customer, thank you for your feedback and I am sorry to hear that you are running into this issue.
After checked the log file, I found the error message "Error 0x8007002a: Failed to extract all files out of box container #0.". Does your installer file store under your /Downloads folder, right? If so, please try to copy this installer file and paste to another folder like C:\ or D:\ and run it as administrator to retry this installation.
If this issue persists, please share your System edition, thanks.

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