question

StefanFalk-3370 avatar image
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StefanFalk-3370 asked saldana-msft edited

Streamline first-use experience for Outlook with on-premises-only Exchange 2016

Hello everybody,

I refer to this thread: https://social.technet.microsoft.com/Forums/de-DE/3cc49e0a-9f72-44ba-9d49-d9c526ac25ec/streamline-firstuse-experience-for-outlook-with-onpremisesonly-exchange-2016?forum=Exch2016CM

Beverly Gao wanted to respond, but I am not waiting for over three months for any reaction, even after continuously asking.

Couldn't please someone help fix this issue?

Best Regards,
Stefan Falk

office-outlook-itpro
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LydiaZhou-MSFT avatar image
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LydiaZhou-MSFT answered StefanFalk-3370 commented

Here are some suggestions for your questions.

1) Do you want to skip the welcome page and configure the profile directly?

If so, you can use ZeroConfigExchange or ZeroConfigExchangeOnce registry subkey to automate the Outlook profile creation. You can check these articles for more details:
How to manually create additional Outlook 2016 profiles with ZeroConfigExchange in place,
ZeroConfigExchange - Automating the Creation of an Outlook Profile for Exchange Accounts.


2) In general, when Outlook cannot identify the type of the account, it's needed to select the type manually. Do you have the issue each time when you set up a new Outlook profile? Please also make sure you are using the latest version of Outlook 2019.

3) It's normal that you have to enter the password for the first time to set up the account. If Outlook Anywhere is enabled for your organization, you can use the following command to check the authentication and make some modification:

 Get-OutlookAnywhere | fl servername,*method*

If you need more assistance about the authentication and credential issue, you can post a new question here to discuss it exclusively.

4) For disabling "Set up Outlook Mobile on my phone, too", you can add and configure the DisableOutlookMobileHyperlink registry entry. Please check this for more details: How to remove the "Get and set up Outlook Mobile app on my phone" option from Outlook 2016, Outlook 2019 and Outlook for Office 365.


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@StefanFalk-3370 Just checking in to see if above information was helpful. Additionally, we mainly discuss one question per thread, if you need further help, it would be best if you try to open up new threads for different issues.

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Is there any update on this thread? Please let us know if you would like other assistance. We can select one for further discussion in this thread.
Hope everything works well on your side.

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Hello LydiaZhou,

sorry for the delay! I just saw your answers and will happily test with the customer and then report here. As I am in holiday the next 2 weeks, it may take a little while, howerver, but I've taken notes and wont' forget.

Best Regards,
Stefan

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That's OK. Hope you can get useful information from replies above.

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StefanFalk-3370 avatar image
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StefanFalk-3370 answered LydiaZhou-MSFT commented

Hello Lydia,

I could test early and it works like a charm! Thank you! ZeroConfigExchange is the key.

The one thing I wonder about is: Why must every user accept a license, when the enterprise has bought Office 2019 for all users? Why was this not necessary in past Outlook versions?

Best regards and thank you very much again,
Stefan

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Based on my knowledge, it may be caused by windows user accounts don't have needed permissions to modify the Microsoft Windows Registry.
Here are related articles for your reference:
You must accept the Office End User License Agreement every time that you start an Office program,
Outlook is asking me to accept the End User License Agreement.
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.


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Do those solutions mentioned in above articles work for you? If there is anything else we can do for you, please feel free to post in the forum.


If the response is helpful, please click "Accept Answer" and upvote it.

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