Can't delete Azure AD tenant beacause of "Delete all license-based subscriptions"

Anonymous
2020-08-03T11:01:08.073+00:00

Hello, I created AD tenant in my azure subscription and I would like to remove it, but I can't do it because of "Delete all license-based subscriptions". I do not have any license-based subscriptions. I've checked Azure AD license, even I create an global admin user and login to office365 management portal. There were no subscriptions, even trail one. I did also application cleaning using "Get-MsolServicePrincipal | Remove-MsolServicePrincipal". Still no luck with tenant removal. Strange thing is that before user deletion I got most of things green: ![15201-azuread-tenant-del-error1.jpg][1] When I remove all users created then I receive error with license-based subscriptions: ![15109-azuread-tenant-del-error2.jpg][2] I know that my Azure Subscriptions for this tenant should be canceled, I did that but I need to wait for billing period to end. Could someone help me with this issue? [1]: /api/attachments/15201-azuread-tenant-del-error1.jpg?platform=QnA [2]: /api/attachments/15109-azuread-tenant-del-error2.jpg?platform=QnA

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. JamesTran-MSFT 36,456 Reputation points Microsoft Employee
    2020-08-03T20:01:17.76+00:00

    <em name="deleted_3208134">anonymous user</em>
    Have you followed the documentation on Deleting a tenant in Azure Active Directory? If you cancelled your Azure Subscription, it needs to be in a Deprovisioned state to allow for organization deletion. An Expired or Canceled subscription moves to the Disabled state, and the final stage is the Deprovisioned state.

    If you're still running into issues after following the "delete" documentation, I'd recommend creating a support request for this issue since our support team can look further into your tenant.

    1-If you don't have an active subscription you can still create a support request, post your SR here, and I will monitor/track your SR to make sure it's handled by the right team.
    15225-nosubid.jpg

    2-If you have an active subscription or another subscription to create the ticket with, please do so referencing this issue, the correct tenant, and selecting the "Cancel, switch, or re-enable..." option.
    15205-wsub.jpg

    Lastly, if you have an active subscription ID, I would be more than happy to enable one-time free support for you, if you'd like.

    If you have any other questions, please let me know.
    Thank you for your time!

    Additional Links:
    It looks like your issue is similar to this Q&A question, except yours isn't a "seat based subscription". However, you'd be following the same process.
    Delete a subscription
    I have a trial subscription that blocks deletion

    1 person found this answer helpful.

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