There is a suspicion that the edge has been updated due to the automatic window update,
which is causing a program collision.
Do you know how to return the edge to the previous version?
According to your description, if you need to rollback Microsoft Edge to the previous version, usually you can use the following two solutions:
Enable rollback manually with an MSI
Enable rollback with Microsoft Edge update and Group Policy
Rollback to an earlier version risks exposure to known security issues. Before temporarily rolling back your browser version, we also highly recommend that you enable Sync for all the users in your organization. If you don't turn on Sync, there's a risk of permanent browsing data loss.
For more details about rollback Microsoft Edge to the previous version, please refer to this official document, it has a detailed description of these two solutions, as well as some related other matters..
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Thanks. I will try the method you told me when I have time.
I will come back when I solve the problem.
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