question

37675804 avatar image
19 Votes"
37675804 asked AMITRANJAN-5652 answered

Suspected collision between WACOM driver and edge.

I'm currently using Windows 10.
After updating with the latest version of the driver of the liquid crystal tablet(cintiq) of Wacom (wacom.com),
When used with the edge, the blue screen pops up and a forced reboot occurs.
The warning phrase for the blue screen is 'resource not owned'.
Currently, it has been downgraded to the previous version, but the same problem continues to occur.
And, the edge was automatically updated around the same time.
Is this a problem with edge or wacom driver?


==============================================
I got the answer to this problem from Wacom.
For those who have experienced the same problem as me, go to the link below and...
Please solve it.
For your information, I am currently using Chrome.
No such collision was found in Chrome.

https://www.howtogeek.com/265056/how-to-use-or-disable-the-windows-ink-workspace-on-windows-10/

ms-edge
· 28
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II use MS surface pro 7. I got the same issue. I don't think it is about WACOM. It should be about the updates and edge. I did not see any solutions yet but I expect this issue to be widespread soon.

1 Vote 1 ·

Try Repairing Edge Browser

Control panel -> Programs and Features (Uninstall a Program) > Select Edge Browser > Change > Repair > restart PC

1 Vote 1 ·

I am facing the problem from yesterday also. I use XP-PEN star g640s. Whenever I connect my tab with my laptop it starts restarting. It is not related to WACOM driver only.

1 Vote 1 ·

Try Repairing Edge Browser

Control panel -> Programs and Features (Uninstall a Program) > Select Edge Browser > Change > Repair > restart PC

1 Vote 1 ·
YY-3169 avatar image YY-3169 DilanManoj-0287 ·

I did a Microsoft Edge repair as suggested about 5 hours ago. Re-enabled Windows Ink option in my Parblo drawing tablet settings.

Control panel -> Programs and Features (Uninstall a Program) > Select Edge Browser > Change > Repair > restart PC


No crash in the past 5 hours.

So far so good.

Thanks!

1 Vote 1 ·

I have the same issue as well. Using Wacom Intuos Pro and when I wanna annotate a pdf file with Edge, it crashes into win32kbase.sys blue screen. Something not right.

0 Votes 0 ·

Same here. Wacom Intuos Pro, auto-updated Edge, and... BSoD after a while of watching a video.

0 Votes 0 ·
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HerilanjaNirina-9528 avatar image
2 Votes"
HerilanjaNirina-9528 answered DilanManoj-0287 commented

I have same issue as well. Using EDGE with Huion tablet

· 6
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same here bro,
have you already solved it?

0 Votes 0 ·
mdasaduzzaman-4670 avatar image mdasaduzzaman-4670 JoseLuisCastaedaPerez-5062 ·

uncheck the windows ink then use. It will not restart.

0 Votes 0 ·
YY-3169 avatar image YY-3169 mdasaduzzaman-4670 ·

uncheck the windows ink then use

Could you please explain the steps, and confirm this resolves the blue screen issue for you?

0 Votes 0 ·
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Try Repairing Edge Browser

Control panel -> Programs and Features (Uninstall a Program) > Select Edge Browser > Change > Repair > restart PC

0 Votes 0 ·
DS-4812 avatar image
0 Votes"
DS-4812 answered DilanManoj-0287 commented

I have the same issue on both of my devices. Using wacom CTL 472

· 1
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Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Try Repairing Edge Browser

Control panel -> Programs and Features (Uninstall a Program) > Select Edge Browser > Change > Repair > restart PC

0 Votes 0 ·
MW-0329 avatar image
1 Vote"
MW-0329 answered Ksg-8858 commented

I've disabled the "Windows Ink" for the Edge and no blues screens so far.
In Wacom Tablet Properties, add application "msedge" and under Mapping uncheck Use Windows ink.
So far, so good.

· 6
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Still no crashes. Just give it a try. It's working!

0 Votes 0 ·

Unfortunately, I need the "ink" option ;)

0 Votes 0 ·

Hi, how do you disable windows ink for Microsoft edge? Thank you in advance

0 Votes 0 ·

As I said before:
In Wacom Tablet Properties, add application "msedge" and under Mapping uncheck Use Windows ink.

137685-screenshot-2021-10-05-104829.png


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Sofa-9551 answered

Since a couple of days, the same thing has happened to me with my wacom intuos art

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MengChiTsai-2824 avatar image
0 Votes"
MengChiTsai-2824 answered MengChiTsai-2824 edited

I have the same issue with xp pen 15.6 tablet, but chrome works fine at the same time

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KatieMackenzie-4033 avatar image
0 Votes"
KatieMackenzie-4033 answered

Just received an update for the tablet, I think it’s working now. Has not crashed yet. Touch wood lol

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array-3328 avatar image
1 Vote"
array-3328 answered array-3328 published

Same here. Surface Pro (2017) with the original pen. When drawing in Edge: resource_not_owned

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AlanYu avatar image
1 Vote"
AlanYu answered VanneshiaLee-8441 commented

Same issue for my hp envy x360 with stylus, annotating pdf in edge.

· 1
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Same problem here with hp spectre x360! Bluescreen appears directly after annotating pdf in edge using my hp stylus. error code: "resource_not_owned" or "irql_not_less_or_equal".

1 Vote 1 ·
IsurusOxyrinchus-4614 avatar image
0 Votes"
IsurusOxyrinchus-4614 answered AngelaMcVittie-5468 commented

Yesterday I started getting frequent BSODs on my XPS 2-in-1 and Surface Go 2 seconds into using Edge with stop code "resource not owned". I believe Dell may be Wacom based but i thought surfsce pen is N-Trig. Anyway problems resolved by uninstalling Edge. Went back to Chrome.

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Today Windows 11 became available and I used the Windows 11 Installation Assistant to install it on both my XPS and Surface Go 2, and reinstalled Edge from the Microsoft Store. Everything working fine again. Touch wood.


1 Vote 1 ·

I tried to unistall Edge, but I don't have that option, only "modify". Tried everything else though ... so frustrating. I hope they fix this soon!

0 Votes 0 ·
juserj-3386 avatar image juserj-3386 AngelaMcVittie-5468 ·

Angela, I think we have a similar problem. Have you found a solution? I also need Windows Ink to use my lenovo active pen. Please drop any solutions you have found!!!

0 Votes 0 ·

Sadly no. I'm hoping they fix it soon! In the meantime I've downloaded a different .pdf reader called Draw Board. It's free and actually pretty great. But still hoping there's a hotfix or update for Edge.

0 Votes 0 ·
BeatrizTeixeira-8270 avatar image
0 Votes"
BeatrizTeixeira-8270 answered DilanManoj-0287 commented

Same issue here. I'm using xp-pen g430s. Everytime I start the pentatablet driver app a blue screen plots reporting resource not owned.

· 1
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Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Try Repairing Edge Browser

Control panel -> Programs and Features (Uninstall a Program) > Select Edge Browser > Change > Repair > restart PC

0 Votes 0 ·