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AsAdmin-9453 avatar image
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AsAdmin-9453 asked vipullag-MSFT edited

Azure joined VM RDP issue

Hi team,
I m able to RDP azure AZ VM with local account from my jump server, when VM is not joined to Azure AD or any domain.
As soon as join the device to Azure AD domain via settings --> accounts --> Work school account --> Connect --> Join device to Azure AD.
Device is joined to Azure AD and auto enrolled to Intune.

After restart i m getting below error on MSTSC.
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Any suggestion how can we solve this?

azure-virtual-machinesazure-virtual-desktop
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1 Answer

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Sumarigo-MSFT answered

@AsAdmin-9453 The Remote Desktop Protocol (RDP) connection to your Windows-based Azure virtual machine (VM) can fail for various reasons, leaving you unable to access your VM. The issue can be with the Remote Desktop service on the VM, the network connection, or the Remote Desktop client on your host computer. This article guides you through some of the most common methods to resolve RDP connection issues. Troubleshoot Remote Desktop connections to an Azure virtual machine In the navigation pane on the left, browse through the article list or use the search box to find issues and solutions.

Please let us know if you have any further queries. I’m happy to assist you further.


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