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mbettaiebcapbonconsultingcom-6687 asked mbettaiebcapbonconsultingcom-6687 answered

I can't connect to my VM is saying deallocated

I can't connect to my VM is saying deallocated.
And zero support as I am trying to buy the VM new... This is not helpful Support.
Not sure what to do as I need to use the VM

azure-vmware-solution
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@mbettaiebcapbonconsultingcom-6687 Can you share the screenshot of the error message? Are you able to login into the serial console? May I know what kind of subscription are you using?

Look at the vm Activity log in the azure portal to determine what's the reason? Go to the portal and select your VM and check if you have Auto Shutdown enabled: If yes, make sure to turn it off

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mbettaiebcapbonconsultingcom-6687 answered

Thank you for getting back to me - but it it is auto-shutdown is off already...
Here the error
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mbettaiebcapbonconsultingcom-6687 answered

Also here the message in the VM console / azure site
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mbettaiebcapbonconsultingcom-6687 answered mbettaiebcapbonconsultingcom-6687 edited

Can you help?
i understand Microsoft wants us to pay for support but i did not even really bought the service.
However we are serious and i already configured the machine and put the apps we need on it.
So seeing the weak support is concerning.

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mbettaiebcapbonconsultingcom-6687 answered

Honestly this is not right to just get the vm up again got to wait days!

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