question

LassiR-3102 avatar image
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LassiR-3102 asked LassiR-3102 commented

Failure to save authentication methods

I beguin to get following error when saving policy for MS authenticator authenticatuion method. Yesterday it was ok, not anymore.
What to do?

Saving authentication methods
The policy did not save successfully.

azure-ad-passwordless-authentication
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Hello @LassiR-3102,

Thanks for reaching out.

Could you please share detailed error that you are getting when you save authentication methods, are you getting any Correlation ID and timestamp? if so please share that as well. Thanks.

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Nothing more but:

Saving authentication methods
The policy did not save successfully.

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Oh, well. Has it limit 17 users???

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1 Answer

sikumars-msft avatar image
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sikumars-msft answered LassiR-3102 commented

Hello @LassiR-3102,

Thanks for reaching out.

I was able to reproduce the same and confirm the cause of the error is hitting the size limit of the policy (Max 17).

The recommended action is to move all of the individual users into a group and give that group access, as opposed to adding all users to the policy individually. Hope this helps.

Hope this helps.


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5 |1600 characters needed characters left characters exceeded

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strange limit

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