Getting "An account could not be found for the provided user ID." error while clicking on forgot password link when using identity provider as "User ID signin"

Jignesh Patel 21 Reputation points
2021-10-06T12:57:25.41+00:00

Hi,

I've created signin workflow and set up Identity provider as "User ID signin". SignIn functionality is working correctly but from SignIn page when clicking on Forgot password link
after that added Username & Email address. After adding code received on email it's verified code correctly but in last step while clicking on "Continue" it's giving an error "An account could not be found for the provided user ID."

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Microsoft Entra External ID
Microsoft Entra External ID
A modern identity solution for securing access to customer, citizen and partner-facing apps and services. It is the converged platform of Azure AD External Identities B2B and B2C. Replaces Azure Active Directory External Identities.
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  1. Jignesh Patel 21 Reputation points
    2021-10-13T11:54:44.893+00:00

    Thanks @Marilee Turscak-MSFT for your response.

    As of now we kept this requirement on hold and we implemented sign in based on Email address instead of Username. And that thing is working fine same as before. In future if we will implement Signin based on Username then will look in detail.

    Again thanks for your contribution.

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