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TraciVactor-5063 asked DSPatrick answered

Taken over email account

A hacker is using the email address cbcadmn@hotmail.com to hack into companies email accounts. The owner of this email address has a yahoo.com email account. This person hacked into our Churches email account and stole and deleted all the contacts and we can't seem to get rid of him. Changing the password does not seem to work. How do we stop this person.

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DSPatrick answered

Outlook.com (hotmail) is not currently supported here on Q&A. The product group for Outlook.com actively monitors questions in dedicated forums here.
https://answers.microsoft.com/en-us/outlook_com/forum/oemail


If an account access problem then also try resetting via the account recovery form
https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

--please don't forget to upvote and Accept as answer if the reply is helpful--


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