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HUIACE-4516 avatar image
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HUIACE-4516 asked sikumars-msft commented

Azure inforamtion protection

hi folks in the community

I have been playing with AIP recently, a few things that I can't get my head around with. after labeled a document in word. then I decided to delete all the labels in the compliance center. Then the documents say no label found. I was a bit confused. what happened behind the scene and why the document seems not "protected"

regards
Minghui

azure-information-protection
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Are all of the labels gone or just some?

I've reached out to my team for some help with this question and will get back to you when I have a reply.

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@HUIACE-4516,

I just wanted to check in and see if you had any other questions or if you were able to resolve this issue? If you have any other questions, please let us know. Thank you for your time and patience throughout this issue.


Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

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1 Answer

JoeThach-8587 avatar image
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JoeThach-8587 answered

https://docs.microsoft.com/en-us/microsoft-365/compliance/create-sensitivity-labels?view=o365-worldwide#removing-and-deleting-labels
The above article should answer your question. In summary, if you delete a sensitivity label (with encryption) in Microsoft 365 Compliance Center, depending on how you open the document (Desktop apps or Office on the web), you will not see the previously applied label, and the document may no longer be protected by the encryption.

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