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JamisonFix-5135 avatar image
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JamisonFix-5135 asked JamisonFix-5135 commented

Users in Domain cannot Update Printer Drivers despite configuring all Group Policy Settings

Hi all,

Recently, all our machines under our domain have been unable to update their printer drivers. I feel like the problem isn't truly a GPO issue, given I've sorted through them all and tried turning them off/on as needed.

Not sure where to go from here, as I was sure that was it. We have a virtualized print server (which I almost have no idea how to interact with). Not sure where those driver files are saved/modified.

Been scouring the forums and even allowing driver installation by group ID and whatnot, still nothing.

EDIT: I do not have permissions for PrintConfig.dll despite being our SysAdmin .-.

windows-group-policywindows-server-print
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LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered JamisonFix-5135 commented

Hello JamisonFix,

This is related to the installation of some updates that patch a vulnerability of the printer service called "PrintNightmare". This enforces to have local administrator rights to be able to map Printers into the respective client.

Please check Microsoft guide on how to deploy Printers the "safe way" after this update, here: https://support.microsoft.com/en-us/topic/kb5005652-manage-new-point-and-print-default-driver-installation-behavior-cve-2021-34481-873642bf-2634-49c5-a23b-6d8e9a302872


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JamisonFix-5135 avatar image JamisonFix-5135 ·

LimitlessTechnology-2700,

II already have come across KB500652, and I think I lack the knowledge to completely resolve the issue alone.
I've contacted my local systems engineer for a little bit of on-site assistance.

Thank you!

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