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MsPLG-5088 avatar image
5 Votes"
MsPLG-5088 asked SteveH-0887 edited

Windows 11 Incompatible with i5 7200U Processor

PC Health Check is reporting my laptop to be incompatible with Windows 11 due to my processor being 'unsupported', but it's listed as a supported processor on Microsoft's list. It is the Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz 2.71 GHz processor. All other requirements are met. Is anyone else seeing this with Win11?

windows-11
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I have the same problem. I do not understand why Core i3 processors are compatible with Windows 11 but not my Core i5 7200 CPU @ 2.50GHZ, 2.71. I thought the i5 processors were an improvement over the i3 processors. Can anyone explain the problem with the i5 7200 compatibility with Windows 11?

5 Votes 5 ·
gosia-0668 avatar image gosia-0668 KennethFracchia-3633 ·

the problem is with MICROSOFT itselt. They want to make to buy new laptop as Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz 2.70 GHz MEETS ALL REQUIREMENTS!!
Smart move from MS to make people go somewhere else and do buy MS anymore. Im disappointed and frustrated.

1 Vote 1 ·

I am very disappointed in the bullying to buy a new computer to stay current with Microsoft. I will not buy a new computer to have your program. I am going to apple. BOOO!!!! MAJOR THUMBS DOWN!!! I HAVE BEEN TO LOYAL TO A COMPANY WHO COULD NOT CARE LESS FOR ITS USERS AND TRY TO FORCE THEM INTO THEIR DOLLARS IN THEIR OWN POCKET!!! MICROSOFT I HAVE BEEN WITH YOU FOR YEARS AND NOW YOU ARE SHOWING ME THAT IT IS TIME TO GO. PLUS I HAVE ALWAYS WANTED AN MAC ANYWAY. VERY DISAPPOINTED!!!

4 Votes 4 ·

exactly. i am also going to change the laptop and switching to apple

3 Votes 3 ·

Bad news Apple does the same as been for more than 20 years the don't support anything more than 4 years old. It sad to see Microsoft doing the same.

So many company's Crapify them self Well I guess I will stay window till 2025 when it's not support unless they change their Mines if this pc still in good shape, I will install Linux OS and shell windows programs.

It's sad to see Windows go downhill because they will crash at the end.

0 Votes 0 ·

Hmm, I think that windows should actually test Windows 11 with the older processors instead of assuming performance will not be delivered!

0 Votes 0 ·

Yeah, I have the same problem, my PC has also all the requirements of Windows 11 except the Processor one! That's too bad! Well, you may have seen the list of Windows 10 Processor Requirements Page, the correct Windows 11 Processor Requirement Page is - windows-11-supported-intel-processors


3 Votes 3 ·
LindaMiskimen-2179 avatar image LindaMiskimen-2179 AvanishKesharwani-4762 ·

same here 3year old computer it may be time to look at Linux

0 Votes 0 ·

I too have an Intel i5 7200U processor in my Samsung Book which I have had since December 2017 and find it annoying that having paid out so much money for it that I cannot upgrade to Windows 11. Come on Microsoft, there are a lot of people who are pensioners like myself who cannot afford to buy new computers frequently especially having paid out for expensive ones thinking they would last for quite a few years.

Please Microsoft, can you help us by enabling an upgrade to Windows 11 for our computers with Intel i5 7200U processors.

Thank you.

1 Vote 1 ·

word from someone who owns a i5-7200u pc. and wanted increased performance, so bought a win11 capable desktop......

did the upgrade to a brand new creator edition desktop with an i7-10700, 16gb of RAM (low i know, but i can buy more. the CPU/GPU was what was important) and a 6gb Nvidia gpu.
the thing is less than 6 wks old. First few wks with windows 11 were great, then after this latest update, I can barely run ONE adobe app. let alone the two apps, plus 5-10 firefox tabs, youtube, and half the time some other random app working in there somewhere I did before.

Its running at 100% maximum core frequency, while only using 3-6% CPU. Ive shut EVERYTHING else down in this PC, EXCEPT for the windows 11 itself. I think ITS the culprit. Windows updated same time as this mess. Last time I bought a new PC, windows did an update 6 months after my purchase,...immediately, and permanently, rendered the touch-screen of my Flex-5 useless. a software incompatibility issue windows never fixed. I am so tired of this messy, mean crap from microsoft. Its stolen code, anyways, by someone that never did the original work. Not like Apple, where Steve was in his own garage working on it. I shouldve known better after what happened to my PC last time..
Word of advice... stick to Windows 10 as long as you can. Windows 11 is such a resource hog - even more so after the update. Everyone on here is upset because they dont have the latest version of windows. I wish i could go back, to something that uses less resources. The rep at the store warned me that an upgrade to 11 would hog usage.

1 Vote 1 ·
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Reza-Ameri avatar image
3 Votes"
Reza-Ameri answered JudieONo-7004 commented

Your processor is not listed as the supported processor, I believe you might have observed compatible CPU for Windows 10. The correct website to check compatibility list of CPU for Windows 11 is:
https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors
In this case, I advise you to open Feedback Hub app and file a report and request your CPU becomes compatible, there is no guarantee but filing a report will draw attention for the Windows team and others could upvote it.

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Time to switch to an Apple PC. I too have an Intel i5 processor on my computer, and I refuse to beg Microsoft to approve it for their supposed update!!!! Since I have an iPhone, iPad, and iWatch, I will become a complete Apple user and leave Windows and all of its issues to others!!!!!!

6 Votes 6 ·

I have done just that! I love it.

2 Votes 2 ·

I have had several people comment that there were able to install Windows 11 with no problem on the same computer as ours. I have not yet tried but will be!!

0 Votes 0 ·

OK, you are asserting the Intel Core i5 7200U CPU 2.50Ghz processor is not a supported processor. Fine. But you offer no explanation other than because the Windows 11 team determined that Intel CPU compatibility cuts-off below 8th generation iCores. How about a honest explanation why the Core i5 7200U CPU 2.50Ghz processor? And, why keep mum about the other hardware installed on existing PCs-like the TPM, already installed, switchable and compatible with Windows 11, built-in to millions of PCs and can be activated in the Windows OS BIOS setting for TPM. This is predatory and Congress ignores it with "wink-and-a-nod" at the expense of millions of users. Microsoft is complying with tighter restrictions in the Europe Union. Soon they will have to accept growing support for regulation as a Public Utility. Bullying folks with forced, end-of-life for products they purchase is unfair and, along with more police abuse, higher interest rates, and more Political upheaval leading inevitably to Socialism and death to US-style Capitalism.

5 Votes 5 ·

You may be right. Just like evolution itself, technology can not wait for you. But it clearly sounds like you are an asymptomatic socialist. Move to Cuba... everything is free there.

0 Votes 0 ·
JudieONo-7004 avatar image JudieONo-7004 MarlonUrbina-0603 ·

That was a rude comment. However, I do not believe we are asking technology to wait on us but maybe the corporation with the very deep pockets to dump a quarter for us.
FYI, there are about 50 an ICore 3 processors than can run w/ Windows 11. This makes no sense.

1 Vote 1 ·

Question is, can Intel® Core™ i5-7200u @2.50GHz run Windows 11?
If it can - just allow us to install it. If we are not comfortable with it we will go back to Windows 10

3 Votes 3 ·

It can but they are allowing 8th gen processors. Microsoft and intel want us to buy new gen pcs with latest processors.

0 Votes 0 ·

See my above comment.

To run Windows 11 as your operating system you will need to upgrade your hardware. By 2025 Windows 10 will no longer be supported by Microsoft

0 Votes 0 ·

I have installed it without problem in an Intel Core i5-6200U, for the moment it works without problem. You can use the tool to generate an installation media and modify the windows registry to skip the requirements.

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0 Votes 0 ·
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OctavianCoban-6781 avatar image OctavianCoban-6781 FranciscoJosMorenoCaravaca-0582 ·

What exactly do you have to install? I tried to find the MoSetup folder, i can't. Thanks!

0 Votes 0 ·

You have to create it, then run the Windows 11 Installation Assistant.

0 Votes 0 ·
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KapilArya avatar image
0 Votes"
KapilArya answered FranciscoJosMorenoCaravaca-0582 commented

Hello,

Unfortunately, i5-7200U processor is not compatible for Windows 11, according to Microsoft.

Please check with official Windows 11 list of supported processors: https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors

You can drop a feedback to Microsoft about this, using Feedback hub app.

Regards.

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I am very disappointed in the bullying to buy a new computer to stay current with Microsoft. I will not buy a new computer to have your program. I am going to apple. BOOO!!!! MAJOR THUMBS DOWN!!! I HAVE BEEN TO LOYAL TO A COMPANY WHO COULD NOT CARE LESS FOR ITS USERS AND TRY TO FORCE THEM INTO THEIR DOLLARS IN THEIR OWN POCKET!!! MICROSOFT I HAVE BEEN WITH YOU FOR YEARS AND NOW YOU ARE SHOWING ME THAT IT IS TIME TO GO. PLUS I HAVE ALWAYS WANTED AN MAC ANYWAY. VERY DISAPPOINTED!!!

2 Votes 2 ·

I did switch.
I do have this laptop i would upgrade if I could though.

0 Votes 0 ·

I have installed it without problem in an Intel Core i5-6200U, for the moment it works without problem. You can use the tool to generate an installation media and modify the windows registry to skip the requirements. Then you must update.

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0 Votes 0 ·
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LimitlessTechnology-2700 avatar image
0 Votes"
LimitlessTechnology-2700 answered MauriceArney-4691 commented

Hello MsPLG

Unfortunately the CPU I5-7200U is not on the supported Intel processors list for Windows 11: https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors

This doesn't mean that doesn't mean that it doesn't meet the minimum requirements, just that Microsoft doesn't fully support the stability running on this processors, and the Upgrade will not be presented for them. However, you will be able to install the system when the ISOs are released, "at your own risk".

You can check more about the non-compatible or not recommended deployments here: https://support.microsoft.com/en-us/windows/installing-windows-11-on-devices-that-don-t-meet-minimum-system-requirements-0b2dc4a2-5933-4ad4-9c09-ef0a331518f1



--If the reply is helpful, please Upvote and Accept as answer--

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Yes, I know it is not on the list. The question is why?

1 Vote 1 ·
Docs-4663 avatar image
0 Votes"
Docs-4663 answered EDDOWESJohn-2598 commented

There are no incompatibilities.

Many end users use RAM in an unsupported fashion.

The supported use of RAM is finding models on the computer or motherboard manufacturer's support list.

The unsupported use of RAM is the installation of RAM modules that are not displayed on the motherboard Qualified Vendor List (QVL).



Windows 11 can be installed in a supported or unsupported mode.

The Windows upgrade assistant checks parameters (CPU, BIOS settings, Drive partitions, TPM, Secure boot, etc.)

If they pass then it performs a supported upgrade.



There are multiple websites with members that have performed both upgrades and clean installs on very old hardware.

This includes desktops, laptops, and tablets.

These were accomplished either by hiding the computer specifications from the windows upgrade assistant (registry and file changes) or by clean install.



When an upgrade is performed in supported mode the computer is expected to have significant improvements in performance and security.

When an upgrade is performed in the non-supported mode or if a clean install is performed the computer may not benefit from the improved performance and security.

Windows updates and Microsoft updates may not work automatically on unsupported upgrades.


The other websites reported no problems with automatic windows updates and Microsoft Defender updates.



Windows 10 is fully supported for the next 4 years.


End users must evaluate the risks and benefits.

Options are:

a) wait to see if the support criteria change
b) perform an unsupported upgrade
c) backup important files to another disk drive or the cloud > perform a clean install > restore important files

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I have been able to install Windows 11 on a system running an Intel i7 7700K using a simple registry hack as detailed above to allow an upgrade installation. Then once windows 11 is activated from the upgrade installation, I performed a clean install from USB install media.

This works totally fine and I get patches, updates etc just fine, despite the warning messages telling me that I would not. The only difference between "Supported" and "Unsupported" is that on a supported install you can call up Microsoft and they will help you. I have never needed to call Microsoft in my life and I am not about to start now, so for my purposes it is the exact same.

As for the reasoning behind it, I can actually understand this. Windows 11 requires TPM 2.0. This is a good move, and protects us all from the increasingly destructive and prevalent malware which circulates these days. Intel 7th Gen does support TPM 2.0 but only just. You can go into the BIOS settings of most laptops and desktops with 7th gen Intel CPUs and manually enable on-board TPM 2.0. From 8th gen onward, it is enabled by default.

The actual name of the BIOS setting and what you need to change it to in order to enable TPM 2.0 varies widely from manufacturer to manufacturer, and most users would not even know how to get into their BIOS screen, much less how to change settings in there. So rather than deal with a small population of 7th gen Intel users, they decided to start CPU support at 8th gen, where things are a lot simpler when it comes to enabling TPM 2.0.

I actually agree with this.

0 Votes 0 ·
RandelCooprider-4631 avatar image
0 Votes"
RandelCooprider-4631 answered Eva-4474 commented

I am retired and cannot afford to buy a new computer every few years because a Microsoft won't support my dual core I5 7200U 12 gb ram HP laptop. Remember the jump from Win 7 to Win 10? That was when I bought this laptop around 2018. In 2021 while upgrading to new Microsoft software build the load went south, crashed the computer and the disk had to be wiped with a complete reload being necessary. In 2022 a NEW operating system that I do not need requires a NEW computer. I have spent enough time (wasted) on salvaging their software efforts. If I buy a new computer it won't have a Microsoft operating system.

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Docs-4663 avatar image
0 Votes"
Docs-4663 answered ManojBhargavan-7357 commented
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Never mind have been a long user of Windows, will switch to ubuntu now that Microsoft gave me a reason.

3 Votes 3 ·
RightHook-2360 avatar image
0 Votes"
RightHook-2360 answered

I too have a 3 year old laptop a Lenovo that was not particularly cheap, It is the 7th generation intel i5, 7200 cpu@2.50Ghtz.. and find I cannot upgrade to windows 11 which I think is a disgrace and when it says you may have to buy a laptop compatible, it boils my blood. Shame on Microsoft. Me a 74 year old veteran and expected to keep buying laptops every 3 years?.

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Docs-4663 avatar image
0 Votes"
Docs-4663 answered

Hi Daniela-5445,


When using the Windows upgrade assistant it is designed to find parameters that do not meet the upgrade criteria.
If all of the upgrade parameters are found then it can be upgraded.

Any computer that had failed upgrades can be clean installed with Windows 11.

This is an unsupported installation.

So at any time in the future there could be problems with Windows or Microsoft Defender updates.

And the computer may not benefit from the improvements in performance, security, and reliability.

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Please remember to vote and to mark the replies as answers if they help.

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Daniela-5445 avatar image
0 Votes"
Daniela-5445 answered

Docs-4663 - interesting information.
I do a clean installation. I get during installation no hint, no message, just nothing that the CPU is not compatible. It runs through.
The computer works.
At least I would expect to get a hint - the same which the compatibility check is providing.
The different behaviour of the clean installer and the compatibility check is inconsistent.

I tried the same on another computer - Clean install, CPU not supported, no TPM Module in addition.
The clean install process did abort installation.

I agree to the other comments - This limitation is producing masses of electronic waste.
It would be at least good if Microsoft states a reason why such a CPU is not compatible.

Unsupported installation: I'm considering to get rid of Windows and to use Linux Mint.

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Docs-4663 avatar image
0 Votes"
Docs-4663 answered Docs-4663 edited

See these links:


https://blogs.windows.com/windows-insider/2021/08/27/update-on-windows-11-minimum-system-requirements-and-the-pc-health-check-app/
https://www.howtogeek.com/759925/how-to-install-windows-11-on-an-unsupported-pc/
https://geekflare.com/install-windows-11-on-unsupported-pcs/



"We have included more details below on our principles that guided us in establishing Windows 11 minimum system requirements.
Here are some insights from the data we gathered over the last couple months that affirmed our decision.


Reliability: Devices that do not meet the minimum system requirements had 52% more kernel mode crashes.
Devices that do meet the minimum system requirements had a 99.8% crash free experience.


Security: Windows 11 raises the baseline of Windows security by improving the security default configuration to combat
increasing cyber-attacks.
These requirements were informed based on trillions of signals from Microsoft’s threat intelligence as well as input from
leading security experts like the NSA, UK National Cyber Security Center and Canadian Centre for Cyber Security.
Additional details on the background and value of Windows 11 baseline are below.


Compatibility: People continue to increasingly use their PCs for video conferencing, productivity and gaming.
To ensure all Windows 11 devices can run a core set of applications to meet those needs, we set the minimum
system requirements to align with some of the most commonly used apps."


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