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GuntherPammer-2733 avatar image
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GuntherPammer-2733 asked GuntherPammer-2733 edited

Windows 10 1909 cant update to newer Version

Hello i cant update my Acer Laptop. I tried different ways . i have always the Fault 0xc1900101 .
the setupdiagresults log139060-setupdiagresults.log is in the attachment.Please help.........


139124-setupdiagresults.log


windows-10-generalwindows-server-update-services
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Docs-4663 avatar image
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Docs-4663 answered

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive:

https://www.windowsq.com/t/bsod-posting-instructions.17/
https://www.windowsq.com/resources/v2-log-collector.8/
https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html


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LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered

Hi there,

The best way to update a feature version would be In place update or suing the Update assistance tool.
Get the ISO and try the In-place update or try running the update assistance tool.
https://answers.microsoft.com/en-us/windows/forum/all/how-to-perform-a-repair-upgrade-using-the-windows/35160fbe-9352-4e70-9887-f40096ec3085?auth=1



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GuntherPammer-2733 avatar image
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GuntherPammer-2733 answered GuntherPammer-2733 edited

Hello everybody here is the link

https://1drv.ms/u/s!ArrE6ucGTNgDqVQEWOMKZer5OYyw?e=SXgWif

created with v2 log collector hopefully it helps greetings from Austria

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The share link had the V2 log collector script instead of the results.

Launch the V2 log collector > make sure that you click extract all before running the script
(see instructions)

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Hey guys im sorry for the long wait but i uploaded it to my one drive now you can now enter the results within the folder
Here is the correct link: https://1drv.ms/u/s!ArrE6ucGTNgDqVVog5Vs6eHidAhN?e=rNwLaM
Greetings from austria

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