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AnnaKlraStrmensk-6016 avatar image
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AnnaKlraStrmensk-6016 asked DSPatrick answered

i installed office 365 but the apps didn't install

hi, i have an issue.
recently i bought a new laptop (never owned one before so my office apps weren't installed beforehand on any laptop/desktop) and i wanted to set up microsoft office provided by my school.
After i signed up to my school account and installed office (directly through www.office.com webside using my school address which has all office 365 functions enabled) i run into a problem - after i installed office 365 apps didnt install. I've done what's being said in the following forum : https://social.technet.microsoft.com/Forums/en-US/1f0e6ab8-5f4e-414c-a800-a47220386550/microsoft-just-installed-office-365-2016-but-i-cant-find-it
however, even after that i still can not find any apps nor the office 365 app itself in my taskbar nor start or even in my files - i do have file called microsoft office in C:\Program Files\Microsoft Office.

I've been using the "mobile version" of word, excel and powerpoint for school since i do not have access to the actual app.
I do not look for actually installing the apps, i just want answer or tip what and why happend and how to resolve this issue - why after installing everything i can not find anything anywhere.

Can't wait to hear from you.

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1 Answer

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DSPatrick answered

O365 is not currently supported here on Q&A. The product group for Office 365 actively monitors questions over at
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_account
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_install

--please don't forget to upvote and Accept as answer if the reply is helpful--


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