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AaronHarris-0577 avatar image
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AaronHarris-0577 asked LuDaiMSFT-0289 commented

I have to re-enroll my iOS devices daily

I may not be looking hard enough, but some pointers would help greatly. I have two iOS devices that I am having to re-enroll almost daily. Every time I sign into the company portal it says my device has been removed.

Which is odd. I have removed all other devices from Endpoint Manager and re-enrolled, but the same thing comes back.

Any ideas?

mem-intune-enrollment
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1 Answer

LuDaiMSFT-0289 avatar image
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LuDaiMSFT-0289 answered LuDaiMSFT-0289 commented

@AaronHarris-0577 Thanks for posting in our Q&A.

There is no such report about this issue. To clarify this issue, did you use the BYOD method to enroll the iOS device? If yes, please make sure that we have meet the prerequisites for iOS/iPadOS enrollment in the following link:
https://docs.microsoft.com/en-us/mem/intune/enrollment/ios-enroll#prerequisites-for-iosipados-enrollment

Then please refer to the video in the following link to re-enroll and check if this situation still exists.
https://docs.microsoft.com/en-us/answers/questions/590507/i-have-to-re-enroll-my-ios-devices-daily.html

Or is there someone else with an administrator account who can remove your device in intune portal?

If there is anything update, feel free to let us know.


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@AaronHarris-0577 I am currently standing by for further update from you and would like to know how things are going. If you have any questions or concerns on the recent information I've provided you, please don't hesitate to let me know.

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@AaronHarris-0577 Haven't heard from you for some time, is there any other assistance that we can provide?

If the reply is helpful, please accept the answer. It will make someone else easily find the direction.

Thanks for your kindness in advance.

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