I have to re-enroll my iOS devices daily

Aaron Harris 1 Reputation point
2021-10-14T11:55:00.607+00:00

I may not be looking hard enough, but some pointers would help greatly. I have two iOS devices that I am having to re-enroll almost daily. Every time I sign into the company portal it says my device has been removed.

Which is odd. I have removed all other devices from Endpoint Manager and re-enrolled, but the same thing comes back.

Any ideas?

Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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  1. Lu Dai-MSFT 28,356 Reputation points
    2021-10-15T02:32:39.56+00:00

    @Aaron Harris Thanks for posting in our Q&A.

    There is no such report about this issue. To clarify this issue, did you use the BYOD method to enroll the iOS device? If yes, please make sure that we have meet the prerequisites for iOS/iPadOS enrollment in the following link:
    https://learn.microsoft.com/en-us/mem/intune/enrollment/ios-enroll#prerequisites-for-iosipados-enrollment

    Then please refer to the video in the following link to re-enroll and check if this situation still exists.
    https://learn.microsoft.com/en-us/answers/questions/590507/i-have-to-re-enroll-my-ios-devices-daily.html

    Or is there someone else with an administrator account who can remove your device in intune portal?

    If there is anything update, feel free to let us know.


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