Unable to read existing WUA Group Policy object. Error = 0x80004005.

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BoopathiSubramaniam-6294 asked Oct 18, '21 BoopathiSubramaniam-6294 commented Oct 22, '21

Unable to read existing WUA Group Policy object. Error = 0x80004005.

Hello,

55 devices with below error in wuahandler.log

Unable to read existing WUA Group Policy object. Error = 0x80004005.
Failed to Add Update Source for WUAgent of type (2) and id ({DB382BB1-B9C8-45BF-B98F-3D683B6D9D3F}). Error = 0x80004005.

I renamed the registry.pol and SoftwareDistribution Folder. Then updated Group Policy. Restarted Windows Update and SMSAgentHost service. Registry settings under HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU are configured correctly.
But the issue did not solve.

Please help if any other settings to be verified to solve the issue?

mem-cm-updates

untitled.png (69.4 KiB)

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Answer 1 · 2021-10-19T06:36:24.043Z

Amandayou-MSFT answered Oct 19, '21 BoopathiSubramaniam-6294 commented Oct 22, '21

Hi @BoopathiSubramaniam-6294,

We could try the following method to see if the peoblem is solved.

Delete the contents of c:\windows\system32\grouppolicy

Run gpedit.msc remotely via psexec - this thankfully runs silently so the user isn't aware. gpedit.msc recreates the structure under the grouppolicy directory excl. registry.pol

From there, run an updates scan cycle, which recreates registry.pol and gets updates working again.

Here is the similar post about this WUA Group Policy:
https://www.reddit.com/r/SCCM/comments/iv0uf6/unable_to_read_existing_wua_group_policy_object/
Note: Non-Microsoft link, just for the reference.

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Amandayou-MSFT · Oct 22, 2021 at 08:04 AM

Hi,

Just checking in to see if there is any update. We haven't heard from you for a few days and would like to know the current status of the problem. Is the problem solved? Do you need any further assistance? Look forward to hearing from you.

Thanks for your time.

Best regards,
Amanda

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BoopathiSubramaniam-6294 Amandayou-MSFT · Oct 22, 2021 at 01:12 PM

Hello @Amandayou-MSFT ,

Steps given is solved. Thank you.

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