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XiaoshenHou-5143 asked PRADEEPCHEEKATLA-MSFT commented

Azure Data Factory Azure-SSIS IR hangs at "starting" or "stopping" state

Hi Microsoft

I have lately encountered an issue with my Azure-SSIS IR. it has been running perfectly until today, it is stuck at stopping or starting state and never proceed. I have also tried to start/stop from Powershell, same result. Can you guys help to turn it off from your backend and let me know what on earth happened here? 142201-image.png



Thx

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Hello @XiaoshenHou-5143,

Thanks for bringing this to our attention.

Could you please confirm the region of the Azure Data Factory?

Note: There is an outage in West Europe region which make SSIS IR stuck in starting and stopping status.

Much appreciated in advance for your collaboration, I'm looking forward to your reply.

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Hello @XiaoshenHou-5143,

Just checking in if you have had a chance to see the previous response. We need the following information to understand/investigate this issue further.

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Hi. indeed it was West Europe. And I have had a the problem solved with a support ticket.

Thank you for your reply

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PRADEEPCHEEKATLA-MSFT answered

Hello @XiaoshenHou-5143,

Thanks for the question and using MS Q&A platform.

There is an outage in West Europe region which make SSIS IR stuck in starting and stopping status.

Impact start time: 2021-10-20 07:06:56 UTC
Impact end time: 2021-10-20 17:39:00 UTC

Hope this will help. Please let us know if any further queries.


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