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MitchellLintzen-3290 avatar image
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MitchellLintzen-3290 asked MitchellLintzen-3290 commented

Exchange 2016 CU 22 Install Error

Getting the error below. Tried removing the server from all Group Policies, tried on different server, and tried CU 21 (same error).

[10/19/2021 18:59:55.0849] [2] Entering CDirectoryManager::ScReInitWithDC
[10/19/2021 18:59:55.0849] [2] Reinitalizing the DS Manager, using the DC XXXXXX.XXXXXXX.local
[10/19/2021 18:59:55.0849] [2] Entering CDirectoryManager::ScGetLocalDomainInformation
[10/19/2021 18:59:55.0849] [2] Getting information about the local domain
[10/19/2021 18:59:55.0849] [2] m_strLocalServer = "XXXXX"
[10/19/2021 18:59:55.0849] [2] m_strLocalSite = "Default-First-Site-Name"
[10/19/2021 18:59:55.0849] [2] DsRoleGetPrimaryDomainInformation returned:
[10/19/2021 18:59:55.0849] [2] DSROLE_PRIMARY_DOMAIN_INFORMATION::MachineRole = 3
[10/19/2021 18:59:55.0849] [2] DSROLE_PRIMARY_DOMAIN_INFORMATION::Flags = 1000000
[10/19/2021 18:59:55.0849] [2] DSROLE_PRIMARY_DOMAIN_INFORMATION::DomainNameFlat = "XXXXXXX"
[10/19/2021 18:59:55.0849] [2] DSROLE_PRIMARY_DOMAIN_INFORMATION::DomainNameDns = "XXXXXX.local"
[10/19/2021 18:59:55.0849] [2] DSROLE_PRIMARY_DOMAIN_INFORMATION::DomainForestName = "XXXXXX.local"
[10/19/2021 18:59:55.0849] [2] User has specified a DC; m_strDC = "XXXX.XXXX.local"
[10/19/2021 19:00:25.0849] [2] Status code check (d:\dbs\sh\e16dt\0908_111102_0\cmd\v\sources\dev\admin\src\libs\ds\x_dob.cxx:9614)
Error code 0X800705B4 (1460): This operation returned because the timeout period expired.

[10/19/2021 19:00:25.0849] [2] CDirectoryManager::ScGetLocalDomainInformation (d:\dbs\sh\e16dt\0908_111102_0\cmd\1s\sources\dev\admin\src\udog\setupbase\tools\dsmgr.cxx:438)
Error code 0X800705B4 (1460): This operation returned because the timeout period expired.
[10/19/2021 19:00:25.0849] [2] Leaving CDirectoryManager::ScGetLocalDomainInformation
[10/19/2021 19:00:25.0849] [2] CDirectoryManager::ScReInitWithDC (d:\dbs\sh\e16dt\0908_111102_0\cmd\1s\sources\dev\admin\src\udog\setupbase\tools\dsmgr.cxx:269)
Error code 0X800705B4 (1460): This operation returned because the timeout period expired.
[10/19/2021 19:00:25.0849] [2] Leaving CDirectoryManager::ScReInitWithDC
[10/19/2021 19:00:25.0849] [2] ScInitializeManagedCodeContext (d:\dbs\sh\e16dt\0908_111102_0\cmd\t\sources\dev\admin\src\udog\exsetdata\exsetds.cxx:380)
Error code 0X800705B4 (1460): This operation returned because the timeout period expired.
[10/19/2021 19:00:25.0849] [2] ScSetupAtom (d:\dbs\sh\e16dt\0908_111102_0\cmd\t\sources\dev\admin\src\udog\exsetdata\exsetds.cxx:877)
Error code 0X800705B4 (1460): This operation returned because the timeout period expired.
[10/19/2021 19:00:25.0849] [2] Leaving ScSetupAtom
[10/19/2021 19:00:25.0849] [2] [ERROR] An error occurred with error code '2147943860' and message 'This operation returned because the timeout period expired.'.
[10/19/2021 19:00:25.0849] [2] [ERROR] An error occurred with error code '2147943860' and message 'This operation returned because the timeout period expired.'.
[10/19/2021 19:00:25.0849] [1] The following 1 error(s) occurred during task execution:
[10/19/2021 19:00:25.0849] [1] 0. ErrorRecord: An error occurred with error code '2147943860' and message 'This operation returned because the timeout period expired.'.
[10/19/2021 19:00:25.0849] [1] 0. ErrorRecord: Microsoft.Exchange.Management.Deployment.ExsetdataException: An error occurred with error code '2147943860' and message 'This operation returned because the timeout period expired.'.


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1 Answer

joyceshen-MSFT avatar image
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joyceshen-MSFT answered MitchellLintzen-3290 commented

Hi @MitchellLintzen-3290

What's your windows server version and previous Exchange server CU version?
According to the error code '2147943860', this issue seems to be related to windows, please check if you encounter other issue which are mentioned in this link: Guide to Fix This Operation Returned Because The Timeout Period Expired Error
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

You could also check if any error recored in application log, which will be helpful to troubleshooting.

From Exchange server side, make sure you have met the system reqirements to upgrade your server. And all the prerequisites are meeted as well.
Permissions list in Prepare Active Directory and domains for Exchange Server


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This was a fresh install in Exchange 2013 environment. Windows Server 2016.

I read "Permissions list in Prepare Active Directory and domains for Exchange Server" in your response and that led me to running "/PrepareAD" a second time. After running it the second time the Exchange 2016 CU 22 installation completed successfully.

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Actually, it was not running /PrepareAD again that fixed it. It was the fact that we added my account back to Enterprise Admins so that I could run /PrepareAD. We took my account out of Enterprise Admins before I completed all of the installs and the last one failed again with the same error. Then we put my account back in Enterprise Admins and setup completed successfully.

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