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FexEngel-0952 asked FexEngel-0952 answered

KB5005566 failed to install from SCCM

Hi, I'm a newbie and just a little 2 months old in becoming a Desktop Engineer. Im having trouble installing the patch mentioned above through sccm client. ive tried manually installing the kb from ccmcache and it says error.

ive also tried clearing out the cache and started a new dl. while dl is successfully, installing it will fail. any advice?

will doing an IPU work?

please help :(

windows-server-update-servicesmem-cm-updates
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2 Answers

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FexEngel-0952 answered

Hi! sorry for the late reply!

Yes i did tried the above method but unfortunately, it doesnt work. So what i did was doing an IPU.

Before doing IPU, i trace back the installer in SCCM and drag the KB file to another folder in Cdrive.

After which, i did the IPU. once the IPU is done, apparently SCCM will push down all the missing KB in the system but not KB5005566.

After the missing KBs has been installed, i copy as path KB5005566 to Admin Command Prompt and run the patches.

and everything is fully operational now. Thanks!

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Amandayou-MSFT avatar image Amandayou-MSFT ·

Hi,

Thanks for your update.

I am glad to hear that we have solved the problem. I change your comment to Answer, please accept answer so that it will make someone who has the similar issue easily find the answer.

If you have any other issues, please don't hesitate to let us know.

Thanks and have a nice day.

Best regards,
Amanda

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Amandayou-MSFT avatar image
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Amandayou-MSFT answered Amandayou-MSFT converted comment to answer

Hi @FexEngel-0952,

ive tried manually installing the kb from ccmcache and it says error.

Could we know that we click the update on the side of software center, and it shows failed. Here is the screenshot we could refer to:

142801-1022.png

About the update failure, please check the update logs to trace its download and install.
Here is the article, refer to it:
Track the software update deployment process in Configuration Manager


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Amandayou-MSFT avatar image Amandayou-MSFT ·

Hi,

May we know the current status of the question? If there is any chance to try above suggestion? If there is any other assistance we can provide, please feel free to let us know, we will do our best to help you.

Thanks and regards,
Amanda

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