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AbdalrahmanAllahham-7048 asked SadiqhAhmed-MSFT answered

cant find %programdata%/ASR directory to get the "passphrase" to connetc the mobility service with the configuration server

cant find %programdata%/ASR directory to get the "passphrase" to connect the mobility service with the configuration server

azure-site-recovery
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thank you for your reply!!
yes exactly as from Microsoft articles i should find this path %programdata%/ASR on the configuration server.
i have installed the configuration server as OVA from Azure, but I cant find that path either the genpassphrase tool cant find it.
is there any idea or something I'm missing !!!

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SadiqhAhmed-MSFT avatar image SadiqhAhmed-MSFT AbdalrahmanAllahham-7048 ·

Could you please verify and confirm you are checking for that path in the right server?

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yes sir i confirm

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SadiqhAhmed-MSFT answered

Azure technical support team helped resolve this issue.

Sharing the solution with broader community!

@AbdalrahmanAllahham-7048 - Was trying to protect Physical Server to Azure and wasn't able to find passphrase path.

As per support team investigation @AbdalrahmanAllahham-7048 - was using the new appliance method.
Connecting physical machine to azure using (preview) is not supported yet.

Solution suggested: Recreate a new recovery vault as classic and reinstall the configuration server.


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SadiqhAhmed-MSFT answered

Hello @AbdalrahmanAllahham-7048 - Thank you for reaching out to us!

You can get passphrase using this command from Configuration Server : You should have ASR soft link path in C:\program data\ASR\home\svsystems\bin\genpassphrase –n

If you are not finding it, then can go to install path cd E:\Program Files (x86)\Microsoft Azure Site Recovery\home\svsystems\bin\genpassphrase –n

If it is Configuration Server, it will have %programdata%/ASR path

Hope this helps!

Feel free to reply if you need further assistance in this matter!


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