question

MitalShah-6715 avatar image
0 Votes"
MitalShah-6715 asked YukiSun-MSFT commented

Shared Calendar

I have 2 domains in the company on each tenancy of office 365.

Domain A has user x mailbox with shared calendar . people in domain A, can access the shared calendar of user x

Domain B has user y with y@domainB as primary in outlook user y has also got account in domain A as y@domainA as second account in the outlook

user y cannot access shared calendar of user x@domainA as the connect button is greyed out.

office-outlook-itpro
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi @MitalShah-6715,

Just circling back to check if the issue persists. Should you need more help on this, you can feel free to post back.


If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


0 Votes 0 ·

1 Answer

YukiSun-MSFT avatar image
0 Votes"
YukiSun-MSFT answered YukiSun-MSFT commented

Hi @MitalShah-6715,

user y cannot access shared calendar of user x@domainA as the connect button is greyed out.

Would you mind sharing a screenshot of this after removing all personal information like email addresses? Since as I know, normally we can follow the instructions in this document to open a shared calendar and no "Connect" button is involved in the procedure:
142749-1.png
If user y is using Outlook for Microsoft 365, the "Open Shared Calendar" button can be found via Home > Add calendar:
142728-2.png

For your situation, please ensure that calendar of y@domainA is selected in the lower left pane when trying to add the shared calendar of user x@domainA.

If the issue persists or should I've misunderstood anything, feel free to let me know.


If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



1.png (29.6 KiB)
2.png (34.1 KiB)
· 2
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Yes this worked thank you.

0 Votes 0 ·

Hi @MitalShah-6715,

Yes this worked thank you.

Glad to know that it helped. By the way, if you don't mind, you can click the "Accept Answer" button under the post so that it could be benefitial toothers in the community looking for help on similar topics.

0 Votes 0 ·