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Stuart-4437 avatar image
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Stuart-4437 asked Crystal-MSFT commented

Where to change Intune Registration of Devices back to Office365

Hi,
I changed the registration setting for Azure AD joined devices to register to Intune
I am now trying to change back to Office 365/None
The only problem is I cannot remember/find where the setting was located
Could anyone please let me know where this setting is located in Azure
Thanks

mem-intune-enrollment
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Crystal-MSFT avatar image
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Crystal-MSFT answered Crystal-MSFT commented

@Stuart-4437, Thanks for posting in our Q&A. To change back to Microsoft 365 MDM, currently we need to open case and change it in the background. Here is a link list the steps about opening case for the reference:
https://docs.microsoft.com/en-us/mem/get-support

Hope it can help.


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So to confirm then, changing back to the default setting of registering a device to my tenant, but not to Intune cannot be done by myself but has to be done by raising a support ticket with Microsoft?

Thanks
Stuart

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@Stuart-4437,Thanks for the reply. Based as I know, yes, there's no UI to change back. We need to raise case. But just as Jason said, Office 365 is no longer being engineered . Please think twice before we change.

Thanks and have a nice day!

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So my concern is that I've enabled the ENTERPRISE MOBILITY + SECURITY E5 trial on our tenant, but I think after the trial ends we will not be continuing with a paid subscription.

What I need to know is what happens when I register a device after the ENTERPRISE MOBILITY + SECURITY E5 trial has finished?

I hope it just goes back to how it was before we enabled the trial subscription. Is this the case?

thanks
Stuart

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Jason-MSFT avatar image
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Jason-MSFT answered Jason-MSFT commented

Why do you want to do this? MDM management in Office 365 is no longer being engineered and because of this cannot manage newer devices, settings, or device OSes.

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I'm asking whether its possible, not giving reasons for why I should
Please only respond with answers if you have one
Thanks
Stuart

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And I'm simply asking to understand what your motivation is for doing this and making sure that you understand there is a "crippled" feature set.

If you don't want to respond, that's your prerogative but part of the process of supporting customers is understanding what their business and technical requirements are which always starts with asking "why" and usually results in asking "why" many times.

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