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Kamlesh-3983 avatar image
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Kamlesh-3983 asked ajkuma-MSFT answered

How to activate azure profile

Today's i trying to activate my azure profile for that i have filled all required details, during the process i filled my credit card details and paid some amount for verification , amount has debited from my account but profile has not activated that throwing some exception from azure,
May i know where i did mistake

azure-webapps
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ajkuma-MSFT avatar image
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ajkuma-MSFT answered

@Kamlesh-3983, Apologies you're experiencing this issue.

For a swift and specialized assistance on the subscription sign-up/payment issues, you may file a free subscription support ticket, our support engineers will be able to help on such issues readily. If you have questions or need help, create a support request.

[You can create a subscription management support request in the Azure portal even if your subscription has not yet been created.]


It's not clear on the exact error/exception you received when you say “ but profile has not activated that throwing some exception from Azure” - In the interim, you may also checkout these docs for some insights/pointers:

Troubleshoot issues when you sign up for a new account in Azure portal
Troubleshoot Azure subscription sign-in issues


Kindly let us know if you need any further help. Thanks for your patience!

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