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Marc-8505 avatar image
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Marc-8505 asked joyceshen-MSFT commented

Submission "rescan result"

After a submission for a false positive the rescan result was: "blocked due a user setting".
what exactly does it mean?

office-exchange-online-itprooffice-exchange-server-mailflow
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joyceshen-MSFT avatar image joyceshen-MSFT ·

Hi @Marc-8505

Any update here? You could provide more information about your issue here which will be helpful to troubleshooting.

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1 Answer

AndyDavid avatar image
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AndyDavid answered

I would check the recipients junk mail settings and see if the sender is on the blocked list

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