question

BoeDillard-9400 avatar image
0 Votes"
BoeDillard-9400 asked PoojaPrakash-0569 edited

Can't upload or download using Microsoft Azure Storage Explorer

I'm having a similar issue to this person - https://social.technet.microsoft.com/Forums/en-US/2d130747-1f20-4fe4-8141-ab7745299695/permissions-error-when-trying-to-upload-to-azure-storage-explorer?forum=windowsazuredata&prof=required

I would search for the contents of a mailbox - export them to PST and then I'd upload them to a SAS URL using AZCopy.

It suggests using MS Azure Storage explorer - I put in the sas URL and it sees some old files I had uploaded and so I went to delete them - I get -
Deletion of 'testgroup1@dav.pst' from 'ingestiondata' completed: 0 completed (used SAS, discovery completed)
It will not delete that file.

I attempt to copy a file over an existing one I get
Transfer of 'C:\temp\log.log' to 'ingestiondata' failed (used SAS)


I attempt to copy a new file, I get
Transfer of 'C:\Upload\PstImportMappingFile.csv' to 'ingestiondata' failed (used SAS)
It doesn't matter if I do it from a share
Transfer of '\\10.100.100.100\Upload\PstImportMappingFile.csv' to 'ingestiondata' failed (used SAS)

I know the URL is valid as I keep on generating new ones.

azure-storage-explorer
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@BoeDillard-9400 We're still missing some basic information ? Can you please elaborate bit more on your query

The version of Storage Explorer you're using?
The platform/OS version you're running on? Is this happening to only particular file? What is the file size?
Can you try to un-install and reinstall the latest version of the explorer and re-try, also share the screenshot of the error message, if the issue still persists?


0 Votes 0 ·

Version 1.14.2 - tried uninstalling, rebooting and reinstalling a couple of times.
Windows 10 1903
I exported a 49GB mailbox - it broke it into 5 10GB files - but that doesn't matter as I can try it with any file. I could copy a log file up with azcopy but not storage explorer. to save time for this demonstration I'll choose a very small file


I've tried setting the files to have nothing, to have a lease, to have a broken lease - I get the same results when trying to delete
It comes out with a warning about if soft delete is deisabled, deleted blobs will be permanently deleted - are you sure - yes

16007-image.png
when I drag the file to be copied to storage explorer - I selected prompt for conflicts

!

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[2]: /answers/storage/temp/16048-image.png

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@BoeDillard-9400 Apologies for delay in responding here! We'd have to see at a minimum, the errors displayed in the "Retry..." dialog, or see the azcopy log.
Could you please reach to me via AZCommunity[AT]microsoft.com with a link to this Issue and logs Please mention "ATTN subm" in the subject field. We would like to work closer with you on this matter.

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DichterNebel avatar image
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DichterNebel answered TomaszJurkiewicz-6575 edited

Same issue here! I was unable to download from Blob Storage (storage v2) with latest versions of the Storage Explorer.
I tried versions 1.15.1 to 1.11.0 and ended using 1.10.1 that was finally able to download files.

And although I didn't try it out here's what I'm guessing:
Enabling the AzCopy feature in 1.10.1 could be a flag that is persisted in user settings. So my bet is that when I would now install the current version it would work as well.
So to the developers, @jinglouMSFT, @Sumarigo-MSFT : Please check, if the "Enable AzCopy Feature Flag" is not set to true in versions younger than 1.10.1 and if so, please enable it during installation.

So my solution for now is to use the old version (1.10.1) that comes with AzCopy as an optional feature where I can turn it on and it's working like a charm.

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Hey, I was facing the same issue, played around with the settings.json file (%appdata%\StorageExplorer\settings.json), finally I've added:


"transfers.azCopy.noProxy": true

This seems to help me out, overall my setting is:

  "application.telemetry.optIn": true,
   "transfers.azCopy.enable": true,
   "application.signIn.useMsal": true,
   "transfers.azCopy.bufferSize": 0.5,
   "transfers.azCopy.noProxy": true

Maybe try with this kind of settings, could help you


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PoojaPrakash-0569 avatar image
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PoojaPrakash-0569 answered PoojaPrakash-0569 edited

while inserting a 2000 rows of data from an API call to the Storage Explorer, I'm getting only 228 rows. Can anyone help me to find why this is happening?

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