question

Hello Danilka,

This is in fact a TPM version issue. Most forums would recommend to ensure that SecureBoot and UEFI boot is enabled, but mostly the solution comes from updating BIOS firmware and ensuring that TPM v.2 is enabled on the BIOS.

---

--If the reply is helpful, please Upvote and Accept as answer--

Please perform the following steps:

1) In the left lower corner type: msinfo32 > save as NFO (do not save as txt) > post a share link into this thread using one drive, drop box, or google drive

2) Open administrative command prompt and type or copy and paste: (all at one time)

diskpart
lis dis
lis vol
sel dis 0
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
del par 5
det par
sel par 6
det par
sel dis 1
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
del par 5
det par
sel par 6
det par

Post an image of the commands with results or post a share link into this thread using one drive, drop box, or google drive

3) Open administrative command prompt and type or copy and paste:

bcdedit /enum all

Post an image or share link of the command with results into this thread.

4) Open disk management > widen the status and volume columns so that no characters are cutoff > widen row disk 0 so that no characters are cut off > post a share link into this thread
https://www.tenforums.com/tutorials/2503-how-post-screenshot-disk-management.html

.
.
.
.
.
Please remember to vote and to mark the replies as answers if they help.

On the bottom of each post there is:

Propose as answer = answered the question

On the left side of each post: Vote = a helpful post
.
.
.
.
.