Cannot Install Shared Printer

Wickramathilaka N.G it19096094 6 Reputation points
2021-10-29T03:00:58.217+00:00

Cannot install shared printer.This error comes.
"Operation Failed With Error 0x0000139f"

Please give solution for install
144794-img-20211028-wa0000.jpg

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
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  1. Krzysztof Krogulec 1 Reputation point
    2021-11-07T15:24:00.717+00:00

    Hello @Wickramathilaka N.G it19096094 ,

    I think I've got a solution how can you repair the issue you are experiencing.

    1. Make sure your Windows is updated
      Start menu > Settings > Windows Update
    2. Download your printer drivers (https://www.zebra.com/us/en/support-downloads/printer-software/scan-pair.html) and go through the pair setup

    These are my ideas to solve the problem, please let me know if everything is running correctly.

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  2. Thanasis TaN 1 Reputation point
    2021-11-10T15:17:07.927+00:00

    It seems that during some latest updates something has been changed.

    I used to print from Win10 (19043.928) on a shared printer (on a Win7 machine) by just modifying the "Point and Print restrictions" settings through Group Policies. I wasn't getting any UAC dialog while installing the printer.
    After some latest win10 updates I can't do that anymore. Although the printer driver installs (I can see that through Print Management) i get the 0x0000139f error right after the "Finishing the installation". Additionally I'm getting a UAC dialog prior to drivers installation.

    The only way i can make it work is to install a Local Printer with a local port pointing to the path where the printer resides.

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  3. Thanasis TaN 1 Reputation point
    2021-11-10T15:53:38.367+00:00
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