question

Eric-7000 avatar image
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Eric-7000 asked Nelson-0462 commented

WSUS updates stuck on "downloading" status

Hi all,

I'm using WSUS on air-gapped networks using the wsusutil for import/export packages. Recently, after updating the wsuscontent folder with the latest updates and running the july export xml.gz, some of the updates are stuck on the "downloading" status. I realize this usually means they're missing from the wsuscontent folder, but after looking up the file URI I've verified that all of these updates are there and in the correct location.

Additionally, some of the updates that display "downloading" are actually installed on the clients.

???

I'm using server 2016.

windows-server-update-services
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AJTek-Adam-J-Marshall avatar image
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AJTek-Adam-J-Marshall answered Nelson-0462 commented

run a wsusutil reset on the online WSUS server, then after 48 hours re-export and re-copy the WsusContent folder to the disconnected system.

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@AJTek-Adam-J-Marshall Hi Adam, do you delete the old content in Wsuscontent folder?

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No - just merge them and overwrite from online to offline server.

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Nelson-0462 avatar image Nelson-0462 AJTek-Adam-J-Marshall ·

Thanks!

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RitaHu-MSFT avatar image
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RitaHu-MSFT answered RitaHu-MSFT edited

Hi Eric-7000,


Thanks for your posting on this forum.


To avoid misunderstandings, please help to verify whether the wsusutil.exe export and import prerequisites are met or not.

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Regards,
Rita



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