Hello,
How Can I reduce Cloud Storage used in Archive-StoreSimple-Resource device?
I deleted the backup catalog and real data but "cloud storage used" doesn't drop in storage Usage.
The only "Primary Storage Used" has been reduced.
So the cloud storage usage is almost 5 times the Primary storage usage.
Please let me know how can I reduce or delete "Cloud storage Used"
I believe this section of our documentation covers why you are not seeing Cloud Storage reduced.
"Before we remove cloud data, we check that no snapshots still reference that data. This process is called garbage collection and is a background service running on the device. Removal of cloud data is not immediate as the garbage collection service checks for other references to that data before the deletion. The speed of garbage collection depends on the total number of snapshots and the total data. Typically, the cloud data is cleaned up in less than a week."
Hopefully this answers your questions. If not please let us know and happy to look into this further for you.
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@VictorKim-2870
Just checking in to see if the above answer helped. If this answers your query, please don’t forget to "Accept the answer" and Up-Vote for the same, which might be beneficial to other community members reading this thread. And, if you have any further query do let us know.
