SSPR not working

DaNmAN 201 Reputation points
2020-08-07T09:38:00.357+00:00

Hi

We have configured SSPR in our environment and it works for 95% of machines.

There are a number of machines however that when users click on the reset password option the screen says please wait and then it loops back to log in screen again.

We raised a support ticket with Microsoft and they have suggested group policy issues however we have other machines getting the same policies and they work just fine.

Does any one know what could causer such an event to occur? Has anyone seen this behaviour before?

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. JimmySalian-2011 41,891 Reputation points
    2021-05-14T06:48:44.533+00:00

    Did you fixed this issue? If you have any info do share.@DaNmAN
    Thanks.

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  2. Sanborn, Kip 0 Reputation points
    2023-07-24T18:27:12.6766667+00:00

    We have the same issue too.

    0 comments No comments