I read a lot about the problem, and everybody suggest to undo the updates, it is a new dell laptop, the mentioned KB5005565 updates was'nt in the list and i unrolled every update that it had but still dosent work. Someone has any advice?
I read a lot about the problem, and everybody suggest to undo the updates, it is a new dell laptop, the mentioned KB5005565 updates was'nt in the list and i unrolled every update that it had but still dosent work. Someone has any advice?
Hi there,
If you have any error messages you can share them so that we can narrow down the Issues.
Meanwhile, try these troubleshooting,
Clear Printer Spooler files and enable the spooler service
a. Click Start, type "Services.msc" (without the quotation marks) in the open box and click OK.
b. Double-click "Printer Spooler" in the Services list.
c. Click Stop and click OK.
d. Click Start, type "%WINDIR%\system32\spool\printers" in the open window, and delete all files in this folder.
e. Click Start, type "Services.msc" (without the quotation marks) in the open box and click OK.
f. Double-click "Printer Spooler" in the Services list.
g. Click on Start. In the Startup Type list, make sure that "Automatic" is selected and click OK.
Plug the printer into the local machine and open the printer application for a test. If the issue persists, please reinstall the printer driver in Compatibility Mode. Otherwise, you can upgrade the NIC driver.
Perform a Clean Boot to check the result.
You can also try this https://docs.microsoft.com/en-us/troubleshoot/windows-server/printing/printer-spooler-crashes-hp-printer-installed
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Hi, thanks for the anwser , unfortunetly no error messege, it simply dosent repond and closes after a while.
So the local network printing is working, the printer is shared on a windows server computer and it can be accessed outside the local network via hamachi vpn network. Throuth this channel is the problem it worked until the october update...
Hi, this sounds like an issue MS is working on.
There will be a update next Tuesday if nothing catastrophic occurs. @LeventeTibd-4463
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