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FedericoCoppola-2569 avatar image
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FedericoCoppola-2569 asked TheAlanMorris edited

Windows 7 PC doesn't print after Windows Server 2019 update

Hi all,
Yesterday I installed latest Windows Server 2019 Security Update (November 2021) with success.
Inside company there is a domain controller Windows Server 2019 VM and a file and print server Windows Server 2019 VM.

Today two users, that has got Windows 7 Professional PC can not print more.
Other users that has got Windows 10 Professional PC can print without troubles.

I noted that Windows 7 PC got error 0x0000011b.

I know that this computer are old and insecure, company is working to replace them.

GPO deploy printers at machine level.
I already try to configure some regedit settings, without success.

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Any suggestions to fix issue?

Thanks


windows-serverwindows-server-printwindows-7
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TheAlanMorris avatar image
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TheAlanMorris answered TheAlanMorris edited

Hi, this is the new Windows default. Win 7 can't connect to Windows 10 or newer.
You will need to add the registry setting to allow Windows 7 connections to the server. Please review the Microsoft article for the setting. You have to configure the new protocol activated in September to 0. Off.
I can't paste the article from my phone. There are several references to the RpcAuthlevel registry setting in this forum


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TheAlanMorris avatar image TheAlanMorris ·

The registry setting will need to be added on the 2019 system. 0 value will diabled the new protocol method.

If you have extended support for Windows 7, you can get the same security update which will support the new protocol.

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