question

BillyB-1052 avatar image
0 Votes"
BillyB-1052 asked LimitlessTechnology-2700 answered

Error "Operation could not be completed (error 0x00000bc4) No Printers Were Found

Am using Windows 11 Version Dev (OS Build 22499.1000), and I am having difficulty connecting to the network printer. Before I installed the Dev version, I had no problems connecting to the printer. I can access shared files and so forth, but am receiving error code when trying to connect.

windows-11windows-server-print
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Did you used the current version of Beta?
Does it happen after installing update?

0 Votes 0 ·
TheAlanMorris avatar image
0 Votes"
TheAlanMorris answered

I'm guessing the printer is shared from a Windows machine. What version of Windows is the "server"?

The error is an RPC type not supported error.

Make sure both machines have access to TCP/IP port 135 for the Remote Procedure Calls.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

LimitlessTechnology-2700 avatar image
0 Votes"
LimitlessTechnology-2700 answered

Hi there,

Can you try this and see if these steps are helpful.

Hard reset your printer by unplugging the power cord and wait for at least 2 minutes before plugging it back on.
On your computer, go to CMD by searching for it on your Start menu. Make sure you select Run as administrator for this fix to work.
Once CMD is opened, type “net stop spooler” and press Enter.
Type “del %systemroot%\System32\spool\printers* /Q” and press Enter.
Type “net start spooler” and press Enter.

You can also try the troubleshooting explained in this article
https://docs.microsoft.com/en-us/troubleshoot/windows-server/printing/third-party-print-driver-print-spooler-error



--If the reply is helpful, please Upvote and Accept it as an answer--

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.