question

JocarGumanganRomero-8022 avatar image
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JocarGumanganRomero-8022 asked LimitlessTechnology-2700 answered

Can you please help me for this issue Windows connot connect to the printer error 0x0000000a and 0x000006e4

I already uninstall this updates in both server and client

KB5005613 (Windows Server 2012 R2)
KB5005627 (Windows Server 2012 R2)
KB5006714 (Windows Server 2012 R2)
KB5005565 (Windows 10 )
KB5005566 (Windows 10 )
KB5006667 (Windows 10 )
KB5006670 (Windows 10 )
KB5005613 (Windows 10 )
KB5005627 (Windows 10 )
KB5005563 (Windows 10 )

windows-server-print
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1 Answer

LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered

Hi there,

This seems to be working for this printer issue

Delete your printer driver
Open up “services”
Turn off Print Spooling
Wait for few minutes
Turn on Print Spooling
Add the printer again.

There is also a hot fix for this
https://support.microsoft.com/en-us/topic/-operation-failed-with-error-0x0000000a-error-message-when-you-try-to-install-a-shared-printer-in-windows-7-sp1-or-windows-server-2008-r2-sp1-66c638e7-ace4-7084-10cc-f38359b27b2d



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